Responsibilities

The Technician - Switch is responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (Sonet, TDM, and Ethernet); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community; updating daily logs with site-specific information; and composing clear and concise reports for system documentation. The Technician – Switch is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Troubleshoots, upgrades, and administers multiple vendor systems including Alcatel Lucent, Juniper, Cisco. Installs, operates, administers, and performs advanced maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Coordinates installation, testing, and troubleshooting of transmission facilities (Sonet, TDM, and Ethernet) Maintains system applications and participates in cross-functional projects. Updates daily logs with site-specific information. Composes clear and concise reports for system documentation.

Qualifications

Minimum Associates degree, 2-year technical degree, relevant military experience, equivalent special electronics training, or equivalent work experience is required. Minimum 3 years experience plus electronics training in one or more of the following fields: telecommunications (cellular or landline) switching systems or experience in LAN/WAN operations and IP connectivity is preferred. Intermediate training in at least 3 of the following areas: data communications, digital communications, operating systems and applications, telecommunications, computer support, and/or power. Demonstrated knowledge of computer systems, stored program control, and power is required. Demonstrated knowledge of LAN/WAN protocols is required. General knowledge in the use of electronic test equipment is required. Experience and knowledge of transmission facilities (Sonet, TDM, and Ethernet) is required. Strong programming and computer skills with emphasis on applications are required. Working knowledge of Microsoft Office and Outlook is required.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.