Customer Service - Sales Associate - Evening/Weekend Shift

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Responsibilities

You don't get to be a leader in global communications without learning a thing or two about what it takes to stay out in front. Not to mention the types of people a company needs to make it happen. We look for individuals who are motivated by the success of their team and by the success of their careers. That's the formula for success at Verizon. If it's yours as well, apply right away.

 

I'M ON THE FRONTLINES OF EMPOWERING TECHNOLOGY. BRINGING TOMORROW'S INNOVATIONS TO PEOPLE TODAY.


Customer Contact Sales Associate for our Retention Center of Excellence will work in a fast-paced call center environment ensuring customer satisfaction and revenue growth.

Retain customers by ensuring they have the right product or service offerings
Identify cause of customer concerns and recommend solutions
Customer contact is generally by telephone while conversing with the customer

Skills:
One year of Sales and customer service experience within the last five years.
Ability to navigate through multiple on line systems while speaking to customers
Proficient in Microsoft Office Applications

College degree in one of the following areas is preferred:
Business Management, Business Administration, Communications, Corporate Communications, Humanities, Marketing, Psychology, Sociology

Must be willing to work regularly scheduled shifts including day, evening, night, weekend and holiday shift assignments to facilitate coverage in the center. The center is open during the hours listed below:

4pm-2am (M-F); 5pm-1am (Sat); 9am-9pm (Sun)

Pay is hourly rate plus commission (70% Base/30% Commission). Wage credit may be granted for related experience and/ or college degree. Pre-employment testing required.

Test Previews: www.verizon.com/previews

Talent Skills Assessment

RepEvaluator

Structured Interview

Every day we strive for success. It’s our nature. At Verizon, this strategy drives both our company and the individual careers of our people. Right now, you can experience success with a global communications leader. And discover how we never stop until we succeed.

Qualifications

Customer Contact Sales Associate   - TAMPA   - Customer Service, Call Center and Operator - Sales 2759 Customer Contact Sales Associate FL 4890 G00134 610 ZACK ST    TAMPA FL HILLSBOROUGH USA 33602 OTHER-BAU

Salary Information

Hourly Rate: $10.75 - $21.52