Coord-Bus/Gov Cus Ops VZW - Phone Team

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Responsibilities

As a Business Government Customer Operations Online Coordinator (BGCO) for Verizon, you’ll channel your communication skills to bring proactive solutions to your tech-savvy clients every day.

 

Working with small/medium sized businesses, as well as major, national, and government accounts, we’ll call upon you to provide expert support for advanced products and devices, billing and service inquiries, as well as assist our customers in making the decisions that are right for their business. Your talent for providing the utmost in personal attention to your clients, and a calm, reassuring voice will empower you to manage each transaction with total confidence. You’ll make an earnest effort to resolve all calls, troubleshoot to diagnose and resolve technical issues, and identify opportunities to improve revenue and services.

 

At Verizon, you can be the critical touch point between Verizon and our valued customers. If you have a passion for people, excellent communication skills and preferably a Bachelor’s Degree, discover how you can build your future with a company that’s building the future of technology. Apply today for a BGCO Online Coordinator career with Verizon.

Qualifications

• Bachelors Degree or higher preferred
• Two (2) years direct, successful sales experience preferred
• Excellent professional written & oral communication skills
• Working knowledge of the suite of Microsoft Office products preferred
• Must not have previously applied to this position in the past 90 days.

• Experience with mobile operating systems preferred (Android, Apple iOS, Windows, BlackBerry)

 

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.