Legal, Matter Management Specialist

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Responsibilities

  • Serve as the lead contact and liaison with vendors for all matter management system related questions and issues.
  • Coordinate the engagement agreements with outside counsel including assisting inside lead counsel with new engagements agreements and assisting with negotiating appropriate fee arrangements; maintaining accurate records and documentation of outside counsel engagements; and working with the Finance Team and e-billing vendor to upload information into billing systems. 
  • Manage the timekeeper approval process through the eBilling system to ensure that rate increases and new timekeepers requested by our vendors are within our policy guidelines.
  • Coordinate with Verizon’s eBilling vendor to ensure that outside vendors are trained in the use of the system and understand our policies and procedures.  Regularly monitor support provided by eBilling vendor to Verizon’s outside vendors to confirm that vendors receive training and that helpdesk staff provide accurate and timely support. 
  • Responsible for keeping outside vendors informed of new policies and procedures, billing deadlines and diversity information requirements.  
  • Promote efficient and effective use of matter management/eBilling system through training and appropriate marketing of system functions and features. 
  • Regularly review matter management and eBilling business processes as related to management of outside vendor relationships and recommend improvements as needed.
  • Produce and analyze metrics related to spend and outside vendor management

Qualifications

  • Undergraduate degree in a related field or equivalent business experience.
  • Excellent communication skills and ability to work with individuals with varying technical comprehension.
  • Three to five years’ experience with matter management/eBilling systems in either law department or law firms, including exposure to supporting outside vendors.
  • Experience with business analytics such as Business Objects or other reporting tools.
  • Software system training and support experience.

Desired Skills and Experience

Experience working with legal vendor relationships including timekeeper management, vendor engagement, and alternative fee arrangements

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.