The Project Manager in Supply Chain Quality team applies professional principles, practices, and techniques to lead project teams and control project schedule, cost, and performance risks to ensure successful completion. This role has end to end responsibility for all assigned projects within Supply Chain leading to improved process efficiency, quality, customer experience, shareholder value.

Job Responsibilities

  • Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback
  • Coordinate and facilitate delivery of project objectives, business case (as needed)
  • Organize and facilitate project planning, daily stand up meetings, reviews, retrospectives/lessons learned, demos and other agile project related meetings
  • Track progress and review project tasks to make certain deadlines are met appropriately
  • Assess project issues and identify solutions to meet productivity, quality and business goals
  • Proactively communicate project status, issues & risks to management
  • Follow Verizon policies, procedures and methodologies
  • Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view
  • Work collaboratively with cross functional organizations, vendors and internal team to maintain thorough knowledge of project capabilities, and to ensure that all communications between stakeholders are precise
  • Maintain schedule, progress and target dates in Microsoft Project
  • Other duties may be assigned


  • Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
  • Ownership - Takes accountability of success and/or challenges associated with a project
  • Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
  • Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Document Control – As Project Manager, you will be Document Control Manager responsible for organizing documents into an easy to use and fast retrieval system. 
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  •  Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions
  •  Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  •  Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to extra hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Communication
    • Verbal / Nonverbal – Convey easily and quickly any message; Speaks clearly and persuasively in positive or negative situations; listens attentively and seeks clarification; Responds well to questions; Maintain professional nonverbal communication analogous to situation
    •  Written - Writes clearly and informatively with a high level of sophistication; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret complex written information.
    • Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.


Experience & Qualification

BS in engineering is highly preferred

  • At least 3 years experience, actively involved in Supply Chain Re-engineering, Continuous Improvement and/or Project Management Proven ability to manage to deadlines
  • Experience with Quality Standards like TL9000, IS9000 or similar required
  • Proficient at managing multiple efforts simultaneously
  • Exceptional organizational and documentation skills
  • Excellent written and verbal communication skills
  • Excellent leadership skills
  • Experience interacting with and influencing business partners at all levels
  • Proficient in business process mapping and flow diagramming
  • Exceptional time management skills and has great attention to detail
  • Demonstrable industry experience of successfully delivering & managing process improvement projects (must be prepared to discuss specifics and provide references)
  • Wireless industry experience preferred
  • PMP certification preferred
  • Able to travel when required
  • Bachelors Degree in Business and/or advanced degree preferred, MBA a plus

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.