Responsibilities

Consultative inside sales position managing inbound calls & working campaigns with an  average monthly spend per customer of $8K to $25K.  Focus is primarily on retaining and up-selling the existing customer base.   Responsible for creating an ongoing relationship with Sales Engineers, Implementation/Billing Specialists and vendor partners to deliver the complete line of Verizon voice, data, IP network, Security, Cloud and CPE products/services.   ISR is responsible for managing forecast, FOD, opportunity creation, proposal and contract creation, order submittal..  The primary sales activity for this role will be farming in an inside sales environment

75% Identifies opportunity and designs, proposes and sells integrated voice, data, LD, IP network, Cloud, Security and CPE solutions to moderate/high value medium business market customers via telephone based selling.

Partners with customer to understand their business, industry, and competition to identify present and future needs in a consultative selling approach.

Meet/exceed revenue objective (and Standards of Performance as reviewed with manager on a monthly/quarterly basis) consisting of moderate-high complexity products (voice/data CPE, complex voice, integrated voice and data, data networking, and affiliate to include Private IP, Voice over IP, Managed Services, Security, Cloud, CPE, Dedicated Internet Access, as well as traditional legacy voice and data services).

Exceeds customer expectations in the area of quality account management.

Interfaces with and is proficient using Customer Relationship Management, Account Planning and Order Entry systems (OneSource and Salesforce.com)

15% - Coordinates pre-sale, technical support and sales implementation processes.  Creates custom proposals, accurate pricing and network configuration.  Partners with the Sales Engineers and Product Specialist teams.

10% - Responsible for all continued improvement/ongoing education as it relates to technical, applications, sales and systems training including completing competency tests. 

 

Qualifications

Microsoft Office

Sales Force

Previous sales experience 

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.