Senior IT Business Analyst

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Responsibilities

Full-time, management position. Works with moderate supervision. The Requirements Analyst has primary responsibility for the on time delivery and quality of requirements, and reporting and tracking of project delivery. The Business Analyst identifies and clarifies the desired business outcome, collects documentation and background on business practices and system interactions, develops and use cases and applies other techniques to define business, functional, and user requirements. Works with IT colleagues to develop system design, and approves design to meet the project goals. Serves as the principle conduit through which requirements flow between the user community and development teams. Manages requirements through the development process, tracks changes and verifies deliver of desired functionality. Works with IT and other development organizations to resolve issues. Maintains a strong working relationship with clients and IT teams. Ensures requirements and responses to IT queries are completed in a timely fashion. Performs other duties as assigned.

Qualifications

  • ITIL v3 certification
  • Project Management
  • Experience working with collocated teams
  • Experience in IT market

Customer oriented

  • Strong communication skills
  • Bilingual (Spanish/English)
  • Senior experience in similar positions
  • Bachelor’s degree in Computer Science or Information Systems
  • With fluency in English and Spanish, employee must have the ability to communicate effectively at all levels of the organization