- Dfw Airport, TX - United States
- Customer Service/Client Care - Full-Time
- Job # 341158
We are seeking a Service Manager to join the Global Client Service Group of our DFW and client office. The following is a brief list of responsibilities and requirements:
Verizon is looking for an experienced services delivery professional to manage the relationship with and delivery of services to one or more strategic clients. Verizon’s services include the design, implementation, 24x7 management, and growth of highly available, scalable and fault tolerant N-Tier systems – both corporate and e-commerce. In delivering these services, the Service Manager will work through and collaborate with various technical teams and resources consisting of Architects, DBAs, Sys Admins, Client Engineers and our 24x7 GSSC (Global Services Support Center). Our clients typically consist of Focus 100 companies in a variety of industries.
The Service Management team will deliver a tailored customer experience by applying an informed, evolving and consultative process through:
This role will require the candidate to:
*hands on not required but conceptual understanding is a big plus
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.