• Monitor and meet System Performance goals including Ineffective Attempts (IA) and Lost Calls (LC) in voice networks, Failed Connection Attempts (FCA) and Dropped Connections (DC) in EVDO, and RRC Set Up Failures and Bearer Drops in LTE networks. Optimization and project management of problem areas in order to improve performance and/or capacity through the use of field changeable parameters or base station reconfiguration:
    • Antenna replacement, down tilt, azimuth and height
    • Handoff parameters
    • Neighbor lists
    • Base station transmit power
    • Relocation of sectors or sites
    • Addition or deletion of sites
    • Documentation of all changes
  • Analyze baseline, Nielsen, Root Metrics results and implement solutions for improving those results.
  • Monitor network performance (using SMS alerts, Real Time Tools, stats reports) and respond to system problems. Implement corrective actions in a timely manner.
  • Support the team in responding to all customer and employee trouble tickets
  • Support the team to respond to interference cases:
    • Perform measurements and tests to verify or dispute the interference case
    • Resolve the interference case or find interferer
  • Support in-building and special event coverage as requested by Sales, Marketing and Public Relations:
    • Test coverage at subject location
    • Evaluate DAS designs, installations, and complete all testing.
    • Provide input to Traffic and Fixed Network on capacity requirements
  • Coordinate with RF Engineering in designing and deploying channel elements and carrier additions to prevent system blocking and support network growth. Support adding network equipment and performance monitoring for special events..
  • Interface with project manager, real estate, construction, switch/field operations, engineering, sales, marketing, finance and legal to assure that Verizon Wireless’s network quality and financial objectives are met



  • BS in Electrical/ Computer Engineering with specialization in RF or Communications Systems.
  • Minimum 3 years’ experience in cellular or telecommunications industry.
  • Excellent problem solving, analytical and organizational skills.
  • Demonstrated positive, proactive leadership abilities.
  • Knowledge of LTE and CDMA technologies.
  • Familiarity with Alcatel Lucent infrastructure.
  • Understanding of call processing (originations, handoffs) and data networking (switching/routing, TCP/IP).
  • Antenna design and propagation knowledge.
  • Understanding of interference detection and correction techniques.
  • Familiarity with RF data collection/analysis tools and RF test equipment (e.g. DataPro, Actix, frequency scanners, spectrum analyzers).
  • Computer programming knowledge & skills.
  • Flexibility in work schedule (some nights required).
  • Must be self-motivated and resourceful.
  • Proficiency in Microsoft Office: Excel, Word, PowerPoint and Access.

 Required - driver’s license and good driving record.

Equal Employment Opportunity

Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet