Solution Architect (Cloud & Network)

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Responsibilities

  • To fulfill the role of Trusted Adviser for Verizon Enterprise Services (VES) clients and/or potentials in proposals and consulting of solutions to address business needs
  • To stitch together solutions/services across multiple towers and advice/support VES Client Executives and Managers in the achievement of global and in-region revenue and booking targets
  • To take joint ownership of assigned accounts with VES Client Executives and Managers, and lead account management on solution architecture and related matters.
  • Communicates and shares with clients and/or potentials about emerging / prevalent technologies and align with the service portfolio, roadmap and strategies of VES.
  • To develop intimate and in-depth knowledge of clients business needs in order to protect, retain and increase wallet share and spending of clients/opportunities
  • To understand the customers’ business, their competitive landscape and customers; and contribute/participate in account planning exercise
  • To be the advocate and spokesperson of Verizon’s products and services, in customer engagements and related events
  • To collaborate with "V Team" members (Business Consultants, Bid Management, Engineering, Delivery, Operations, Customer Services, and Billing) to ensure swift resolution of problems
  • To assist in the development of Solution Architect, Client Management and Support teams via knowledge sharing, training and coaching.
  • Provide support and participate in proposals, RFPs, RFIs, RFQs, ITTs and related by putting together solutions across multi-towers (Cloud, Security, Professional Services, UC&C, etc.), supporting literature, diagrams, write-up, responses, etc.
  • To develop and maintain a comprehensive understanding of the Telecommunications industry and VES systems, processes, product offerings and services to enable effective client communications.
  • To provide accurate account information and update management of Solution Architect and Client Management teams on a regular basis.

Qualifications

  • Bachelor's Degree in Computer Science, IT, Engineering or related field.
  • More than 6-8 years of experience in Pre-Sales / Solution Architect role(s) involving Network, IT, Cloud, Security and value-added services in a global / regional environment
  • Savvy across the spectrum of ICT industries with focus on Telecommunications Network services as the fundamental; with essential exposure to Cloud and IT services amongst others
  • Team player with aptitude to collaborate with cross-functional teams as proposals/projects transit through sales, bid support, project implementation, delivering and life-cycle support phases
  • Familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices.
  • Ability to prioritize and undertake multiple assignments in an effective manner.
  • Knowledge/Specialized Skills in:
  • Cloud IT Services
  • Network IT Solutions
  • IT Security and Global Assurance
  • IT Solutions, Virtualization and Integration
  • Unified Communication and Collaboration
  • Communications, Mobility Solutions 

Additional Qualifications: (bonus and not essential)

  • Professional Certifications (ITILv3, DP, Juniper, VMware, etc.,)
  • Cisco Certification (CCIE/CCNP)
  • Checkpoint Certification
  • Security Certifications (CISSP, CISA, CISM etc.), MSCE, etc..,
  • TOGAF Certified Enterprise Architecture Practitioner.
  • Prior Sales Experience