Unix - Client Engineer
- Dortmund, NW - Germany
- Customer Service/Client Care - Full-Time
- Job # 349623
Verizon offers a service, named Assigned Client Engineering, to provide proactive technical services and administrative activities to our clients, while simultaneously providing the 24x7 operations team an escalation point for complex technical issues associated with client specific, customized solutions. The service is also leveraged to provide delivery of service for complex solutions that require specialized knowledge. This career offers qualified candidates an opportunity to play an important role in the service delivery success for one of Verizon strategic clients. The ACE is a dedicated person in a blended service delivery model that combines with shared personnel to provide our clients with a cost effective service provider solution that also maintains a personal touch to meet their specific needs. The ACE does perform a balanced role of administrative functions as well as reactive escalation support for investigating and resolving incidents and problems.