This position supports HR / Payroll / Time / Finance / Supply Chain systems that are critical to the efficient and accurate processing and maintenance of all employee and company asset data on a global basis. The supported systems are highly complex with many thousands of embedded complex business requirements meeting the needs of a highly diverse global employee population.

This position will require advanced skills in end to end system analysis and design, project management / risk assessment and technical business partnering. The candidate will need experience in leading small to medium size matrix teams towards accomplishment of various organizational goals.

This position is required to provide Quality Assurance (QA) direction and oversight for the global CAO IT organization. The candidate will be expected to lead the individual contributors assigned to test specific projects or portions of a large project. The span of control will cover one or more functional areas (functional examples: Staffing, Time Management, Absence Management, etc.) across multiple projects at one time. The candidate will need to have demonstrated strong project / team management skills and exhibit high potential for strategic planning and direction.

The position provides both business and technical leadership in Quality Assurance resources and projects both domestically and globally. The position will drive CAO IT QA and project specific deliverables. The position will be responsible for management of resources, scope and timeline of multiple concurrent projects throughout the lifecycles insuring all aspects of project quality. Independent decision making authority associated with all facets of high profile project delivery will be granted to the position. Thought leadership is expected at all stages of projects including inception, project planning, requirements, design, test planning, test execution, production delivery, production validation and post production support.

Responsibilities include:

Matrix team leadership. Leading, mentoring and talent development of matrix team. Leadership non-project teams towards strategic team goals. Leadership of project specific resources for all phases of project lifecycle.

Strategic Quality Assurance planning and leadership. Conceptualizing strategic team goals and developing actionable plans for delivery of those goals.

Additionally, this resource would be expected to be a contributor to the inventory of strategic goals to be assessed and finalized by the QA manager. The person would then take ownership on an assigned strategic goal (ex: Faster time to market with Agile methodology) and devise an execution plan to enable the assigned goal factoring in schedule, training, resources, approach, milestones and risks. Once the plan was finalized and approved the resources would take the lead role in executing upon the implementation of assigned strategic goal.

Project Management – Schedule mgmt, risk mgmt, issue mgmt, scope mgmt, communications, environment mgmt.

End to end system analysis and design. Active contributor to the requirements and design phase of assigned projects.

Technical documentation


BS Degree or equivalent experience

6+ years of HR / Payroll / Financial Mgmt applications Quality Assurance experience

Experience with the full life cycle of project management utilizing multiple types of project methodologies including but not limited to Waterfall and Agile.

Strong verbal communication skills facilitating project planning and execution as a liaison between IT and the business partner teams. Strong technical business partnering skills critical to negotiation between multiple IT teams / departments across a very large corporate environment.

Multiple years of experience of end to end analysis and design of large corporate systems supporting complex and diverse sets of business entities. Specific expert knowledge in applying end to end analysis and design towards towards the corporate goals of business process and system rationalization.

Strong, diverse documentation skills with detailed technical writing

Senior executive communication and presentation skillsears of experience in a related discipline

Excellent teamwork and collaboration skills with the ability to work across organizations and with cross-functional teams, on a global scale

Excellent communication and customer management skills

Strong problem solving skills with the ability to develop quick yet sound solutions to resolve complex issues

Ability to work with minimal direction


Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.