Business Operations Support Manager

Responsibilities

This position will provide Program/Project Management and Business Operations Support to the VP – New Product Development Organization, Center of Software Excellence, and his team, responsible for Verizon software development and architecture across the product domains and VZLabs.

This position is responsible for the end-to-end project/program management rather than the application of expertise in a specialized functional field of knowledge although they may possess subject matter experience.

Responsibilities include:

  • Manage cross-functional project teams utilizing project management processes. Establish and monitor master project plans, acquisition and coordination of resources (people or systems, internal or external).
  • Create and maintain executive dashboard to reflect project performance.
  • Report project status to Verizon executives and vendors involved in the projects.
  • Responsible for vendor management, including liaison to sourcing and legal teams.
  • Responsible for providing business operational support and for internal business projects and programs from inception to completion
  • Responsible for finance management associated with projects and teams supported, including establishing budget plans, gap analysis and mitigation planning.
  • Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results.

Qualifications

 

 

Skills:

  • 7 + years total experience in Program/Project Management Area
  • Ability to resolve complex problems positively and professionally
  • Ability to establish plans, monitor and report on program status, budgets, schedules, etc.
  • Must be able to clearly and regularly communicate status, issues and risks to stakeholders
  • Solid ability to identify, develop and quantify any required corrective action plans
  • This position requires the ability to work accurately under time pressures; and ability to work independently with minimal supervision in an environment with frequently changing business needs
  • Exercises considerable judgment in developing methods, techniques & evaluation criteria for obtaining results.
  • Solid track record of achieving or exceeding targeted results
  • Excellent written and verbal communications skills
  • Advanced proficiency in creating presentation materials for executive review
  • Strong analytical and leadership skills
  • Advanced proficiency with MS Office suite

Desired Skills:

  • Previous experience working with new technology or launching new products
  • Experienced in agile product and code development methodologies
  • Experienced in project management tools and applications
  • Experience with Atlassian software suite
  • Bachelor's Degree in Computer Science, Electrical Engineering, Mechanical Engineering, Business or Project Management related fields of study preferred

 

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.