Help Desk Support Technician
- Silver Spring, MD - United States
- Customer Service/Client Care - Full-Time
- Job # 355322
Hourly Rate: $12.46 - $29.48
The Fiber Customer Support Analyst will serve as the initial point of contact for provisioning and/or maintenance customer inquiries concerning their fiber based voice, data and/or video services.
Duties may include, but are not limited to, the following:
Required Skills & Experience
Computer Hardware / SoftwLAN/WAN ConfigurationNetworking Software
Desired Skills & Experience
Customer Service - FCSAInternet/Email
Fiber customer support analysts work in a Call Center, Monday through Saturday 8am - 7pm. Work tours are subject to change.
Verizon Job Fit Test AVZ Test for Customer ServiceFCSA Knowledge TestFiber Cust Support Analyst SI
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.