At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence in Lake Mary, FL. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

  • Oversee and provide strategic direction for IT project development for systems owned by Revenue Assurance - ~4-7 projects per year:
    • Develop business cases and associated benefits
    • Write requirements documents and work with IT to get scheduled
    • Manage testing of upgrades with subject matter experts
  • Manage IT trouble tickets opened on Revenue Assurance-owned systems; drive resolution with IT


  • BA/BS in Finance/Accounting/Business or Computer Science disciplines or equivalent work experience required.
  • 4+ years of directly related experience.
  • Demonstrated ability to negotiate issues across multiple teams in environment of constant change.
  • Experience in project management
  • Demonstrated experience in continuous improvement initiatives and project management.
  • Strong written and oral communication skills; strong organization skills.
  • Proficiency in Microsoft Office, especially in Excel and PowerPoint.
  • Experience with SQL coding.

Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.

Start creating powerful answers today.  


Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.