The Managed Security Services Security Analysts are responsible for the monitoring of Verizon’s customer security infrastructure. They deliver the threat management services to our MSS clients. Threat management responsibilities include the analysis, escalation to and consultation with Verizon’s MSS customers on ticketed security incidents.


The Security Analyst is a skilled professional who possesses experience in packet analysis, anomaly detection, signature creation and incident management. This analyst is able to work as a member of a global team and is able to communicate effectively and intelligently to our customers via phone, email or ticket escalations. The analyst is able to multi-task, take direction, prioritize and complete given assignments on a daily basis. The Security Analyst should possess a working knowledge of how security products operate, how networks interoperate, and how a managed security services provider delivers service to its customers. The analyst is extremely customer focused and is able to handle themselves in the face of adversity.


The position requires an analyst with an understanding of the TCP/IP protocol, how it works and how it is abused by attackers. The analyst also is aware of how applications and servers are exploited. The analyst should have a strong understanding of intrusion detection and prevention technologies. The position requires a motivated and customer-focused engineer who can solve problems and work with Verizon’s many clients on a daily basis. The position requires weekend shift work to be assigned on a rotating basis.

  • BS degree in related discipline or 3 years industry experience
  • SANS GIAC, CEH or CISSP certification
  • Strong security mindset and comfortable working in Linux-based environment
  • Experience with one or more IDS platform (Sourcefire, Snort, Cisco, Juniper, Checkpoint, Palo Alto or Fortinet).
  • Strong knowledge of TCP/IP
  • Good communication skills via email, telephone and ticket updates

Additional Qualifications:

The Information Technology Infrastructure Library (ITIL) certification is a departmental development benchmark. All Security Analysts are required to obtain an ITIL Foundation certification within one year of their start date. Any additional product or industry certification is considered a plus for incoming candidates.

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.