Senior Revenue Assurance Analyst
- Lake Mary, FL - United States
- Finance and Accounting - Full-Time
- Job # 357000
At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence in Lake Mary, FL. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.
o Perform daily bill cycle operations for consumer and mass business customers
o Review output of control reports to ensure all billing is executed as expected.
o Investigate bill balancing issues (e.g., errors, abends) and out-of-trend issues to determine root cause, open trouble tickets, work with IT to fix issues found, report out on issues to manager and director.
o Ensure that billing cycles process as expected and are received by the print center timely.
o Escalate high-impact issues as needed.
o Perform pre-bill function
o Ensure processes run within timing required to execute valid pre-bill cycle.
o Investigate pre-bill issues and provide input on sign-off to proceed with production.
o Work with Order-to-Bill Assurance team to ensure that new products tested accurately through pre-bill prior to giving sign-off.
o Providing reporting to supervisor on output from pre-bill processing.
Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.
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Equal Employment Opportunity