At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence in Lake Mary, FL. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

o Supervise team responsible for new product / bundle major release production testing
o Oversee review of all major release new bundle / product / promo projects impacting ordering or billing
o Manage team reviewing bills, opening trouble tickets, and following issues to resolution
o Ensure projects are implemented with appropriate bill impacts
o Oversee regression testing processes for 1st bill period releases
o Provide executive reporting on major releases
o Oversee large bill-impacting project testing and validation
o Oversee pre-bill function
o Ensure processes run within timing required to execute valid pre-bill cycle
o Manage investigation of pre-bill issues and provide sign-off to proceed with production
o Manage and motivate up to 4-6 employees in support of the above functions



  • BA/BS in Business, Accounting, or Finance or equivalent experience required.
  • 4+ years directly-related billing systems, controls and/or supervisory experience.
  • Demonstrated experience in root cause analysis and financial analysis skills.
  • Intermediate level of understanding of report query and design.
  • Proficiency in Microsoft Office, especially in Excel.
  • Strong written and oral communications skills

Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.

Start creating powerful answers today.  


Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.