At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

• Supports strategic and complex projects by attending all project meetings, review and approve detailed business requirements, providing audit, financial and SOX requirements, and leading user acceptance testing on behalf of the Revenue Assurance team.
• Collaborate with other Revenue Assurance teams and multiple Wholesale Operations teams to leverage existing processes, identify quality assurance gaps, define risk and implement process and technical solutions.  Develop and manage project plan to implement end-to-end solutions.
• Responsible for leading cross-functional teams charged with assessment of existing application subsystems and control environment.  Drive an integrated plan to identify control gaps, define and implement process and technical solutions.
• Responsible for leading cross-functional teams to design and implement network reference data consistently across all Wholesale applications, leveraging existing Retail applications, data and processes.
• Responsible for leading cross-functional teams of multiple Corporate functions to implement financial accountability and controls in the revenue assurance process. 
• Responsible for analysis of application approach and technical design documents affecting Wholesale data processing for all Wholesale applications.  Identify and drive technical solutions to address financial, process and functional gap across multiple systems and processes.  Develop risk assessments and propose resolution for unresolved issues to manager for unresolved issues.
• Define and implement end-to-end process for each project / product workflow from interfacing department through Revenue Assurance implementation.
• Develop and deliver technical training material for both Wholesale Operations and Revenue Assurance teams for all process and application / architectural changes.
• Assist with training and developing the technical and analytical skills of new or less experienced team members.


• Bachelor’s degree in Finance/Accounting, Information Technology or Business required.
• 3-5 years of relevant experience required with demonstrated technical expertise with wireline billing and rating.  Minimum two years of extensive experience with switching, rating, billing and order entry systems required.
• Exceptional technical skills, especially detailed understanding of rating, pricing and network data and interrelationships.  Advanced knowledge of database query tools, Microsoft Access and Excel, as well as use of macros are required.
• Demonstrated organizational, facilitation, negotiation, and communication skills.   Strong analytical problem solving and decision-making skills.  Ability to work under pressure, on multiple assignments, with exceptional attention to detail.
• This position is highly technical and requires a balance of application technical skills, project management, highly developed analytical skills and proven ability to manage multiple projects and negotiate conflicts across multiple cross-functional teams.
• Ability to work independently with minimal supervision, must be self-motivated and highly adaptable to change.  Strong project management skills required.
• Ability to work in a team environment with our team as well as other business groups.
• This position requires an individual with a strong personal desire to ensure we produce the highest quality product for our customers every day, capable of independent decision-making, with a detailed knowledge of Wholesale networks, rating, billing and products.
• Some travel may be required.

Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.

Start creating powerful answers today. 

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.