The lead engineer will act as the deployment manager with the overall responsibility to manage the deployment of all new IT Infrastructure into an existing secured, hosted call center environment.  Will be responsible for managing site surveys, resulting documentation, and working with the solution architect to finalize the BOM (including maintenance contracts).  Will then coordinate delivery, asset tagging, install and hardening of equipment into two geo-diverse data centers and six customer sites.    The position will attend frequent customer collaboration sessions and management of integration of equipment and network circuits and components both internal and external to the data centers and USCIS systems.  Once the initial set of technologies go live and are in production, the deployment manager will provide technical support to the helpdesk and O&M resources as things transition into steady state and will provide documentation support for the creation of As-Builts, hand off document to support teams (NOC OPS, Helpdesk), Security updates to SSP, PPFs, etc.  The position will require a very strong technical background with an understanding of VoIP and Cisco Call Manager. 


  • Minimum Bachelor’s Degree or 10 years equivalent work experience
  • Should be ITIL certified and posess a Network CISCO CCNA certification
  • Strong PC skills: Word, Excel and PowerPoint,
  • Superb organizational, project management and time management skills
  • Results oriented, strong sense of urgency, proactive and flexible
  • Strategic and analytical thinker who can collect and analyze data to make appropriate process/business decisions/recommendations
  • Ability to work on cross functional - multiple projects simultaneously while meeting deadlines
  • Ability to adapt quickly and frequently to changing priorities
  • Strong interpersonal and relationship management skills

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.