We are currently looking for a Security Analyst to join our team in our Miami Security Operations Center (SOC). The Security Analyst will be responsible for incident handling, incident response and escalation management in a 24x7 environment. The SOC Analyst will also perform routine actions in order to help manage customer security devices. Further, the Security Analyst may be placed on-call in order for the SOC to surge to handle emergencies. Finally, the SOC Analyst will be responsible for other duties as assigned.


  • Manage Change Requests from Customer Issues
  • Update Policies on Customer Firewalls Escalate problems and issues to engineers and Tier 2 as required
  • Documentation of all tickets and requests through Ticket System before the end of each shift
  • Ensure successful handoff of procedures between SOC and NOC
  • Must be willing and able to work a shift routine


  • Bachelor's degree preferred
  • 1-3 years of experience as a security incident handler or security analyst
  • Must be able/willing to work an overnight shift from 7 p.m. – 7 a.m.
  • Experience with Unix and Windows in an administrative capacity
  • Experience with one or more of the following:
    • TCP/IP networking
    • Various Intrusion Detection Systems
    • Various firewall systems
    • Various scanning systems
    • Strong knowledge of Information Security concepts
    • GIAC Certifications are helpful

Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.