Technical Program Manager
- Reading, BERK - United Kingdom
- Customer Service/Client Care - Full-Time
- Job # 362760
At Verizon, you can work for a company that tackles the world’s toughest challenges. We’re creating solutions that help businesses optimize their operations, families connect from anywhere, and whole communities leave smaller, greener footprints. It takes vision. It takes focus. That’s why we’re bringing together the brightest minds and latest technologies – to push boundaries, drive real change, and create a brighter future for all. This is the kind of work we do. And you can be part of it.
Verizon Technical Program Management service (“TPM”) provides consulting liaison service between Customer and various Verizon organizations. The TPM will serve as a consultant to the customer to continually drive optimisation, stability and durability of the customer’s network while working closely with the appropriate Verizon Business internal organisations as well as any account aligned Technical Design Authority (“TDA”) OR Lifecycle Engineer (“LCE”).
The TPM acts as a Customer advocate responsible for ensuring, maintaining and enhancing the performance of global customer networks to meet the Customer’s requirements as agreed between the Parties. Reporting to the EMEA RSDM the TPM will:
Life Cycle Performance Management (Network Health & Reporting )
Problem and Change Management
Customer Relationship Management
To be a success in this role, it's likely you will have the following experience / attributes:
Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.
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For further information on our organisation, please go to: www.verizonenterprise.com