Customer Service Representative Retail
- Boynton Beach, FL - United States
- Customer Service/Client Care - Full-Time
- Job # 364840
About Verizon Wireless
We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever your passion and expertise, when you join VZW, you'll find a sales team determined to change the world and empower our customers to do the same!. You'll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. And we'll provide you with robust training opportunities and outstanding benefits. So you're always supported to realize your goals. Join us, and create an inspiring career with the company that meets every day with one question: "What do we want to build next?"
As a Verizon Wireless Experience Specialist, you'll use your excellent customer service and communication skills to create an engaging and memorable in-store experience for our customers. You’ll welcome and introduce customers to the store, promote store exploration, direct foot traffic, engage in team selling and ensure customer needs are met in a timely manner. You’ll also be responsible for delivering workshops where you’ll teach and demonstrate product and accessory functionality to customers – which can help improve the way they live, work and play.
As a confident, professional individual with a rich understanding of VZW technology and services, you will:
Applicants must be able to work at the following locations: 1770 N Congress Ave, Boynton Beach, FL 33426, 2615 Okeechobee Blvd, West Palm Beach, FL. 33409
Are you a good fit for the Experience Specialist role? A 2-year degree or at least 1 year of relevant work experience is required. This position also requires flexible schedule availability (including evenings and weekends). A four-year degree is strongly preferred.
Additionally, the following skills and attributes will be integral to your success:
• Excellent communication skills
• Comfortable presenting to small and large groups
• Passionate about teaching others
• Passionate about technology
• Motivated to learn
• Comfortable in a fast-paced, dynamic environment
• Exceptional relationship-building skills
• Professionalism and poise
Equal Employment Opportunity
We are an equal opportunity employer m/f/d/v.