At Verizon, we innovate constantly to help the biggest names in business do business – quicker and smarter. It takes vision. It takes focus. And we apply both every bit as much to the way we do business too. The brightest minds, the latest technologies and pioneering processes are combining to enhance this critical business function at our Center for Excellence. We’re finding new ways to add value and provide strategic support. This is the kind of work we do. And you can be part of it.

Provide regular forecasts for customer churn, write-offs, recoveries and bad debt. Investigate causes, correlations, and shifts in key metrics. Perform analysis and provide recommendations to decision makers to support strategy and policy formulation.  Assist in the annual budget process and in the development of quarterly outlooks/bestviews.  Summarize monthly results for B2C management, including Budget vs. Actual analysis.

• Using economic data, current and historical information, produce and distribute detailed forecasts by line of business and distribute them to marketing, finance and B2C executive management.
• Provide LOB budget submissions for Bad Debt, Churn, DSO and %90+ based on analysis of key financial and operational drivers, trends and business case initiatives.
• Provide financial, statistical and operational analyses, in support of key productivity and cost savings opportunities, and deliver action-oriented recommendations, resulting in attainment of B2C goals.
• Identify and analyze data/trends, building correlations between operational metrics that drive both strategic and tactical opportunities.  Perform transaction sampling/data mining analysis to identify root cause behind trends and understand drivers which impact KPIs.
• Develop analytical tools/scenario analyses to compare results under various key driver assumptions, and identify financial risks and opportunities.
• Partner with operations, strategy, collections, credit teams and functional owners to ensure alignment and integration of key assumptions.



  • Generally requires BA/BS in Accounting, Finance, Economics, Business, Statistics or equivalent work experience required.
  • 4+ years experience in Financial Analysis, Budgeting and Forecast Modeling
  • Build predictive models using a variety of modeling techniques, such as regression, exponential smoothing, judgmental principles, Bayesian modeling, etc.
  • Proficient with times series analysis, regression analysis, and statistical concepts
  • Employees/Candidates with professional certification (e.g. CPA, CMA) or MBA are preferred.
  • 2+ years in Operations working with key metrics and business drivers; proven analytical and deductive reasoning skills
  • Advanced proficiency in Microsoft Office, Excel, Powerpoint, PeopleSoft, Essbase; strong written and oral communications skills.
  • Experience with SQL and/or Quantus preferred
  • Experience creating and delivering senior management level presentations preferred.
  • Exceptional written and verbal communication skills with ability to clearly articulate complex ideas
  • Experience in the technology or telecommunications industry preferred, but not required.
  • Demonstrated ability to self-manage with little supervision, manage multiple initiatives at one time, and meet deadlines required.
  • Results oriented, proactive and flexible
  • Ability to develop strong internal relationships with all levels of management, including executive leadership and operations teams; openness to collaboration and feedback; demonstrated ability to build consensus.

Our business is fuelled by our passion for delivering unprecedented results for customers in over 52 countries. Throughout the world, we’re helping to create a better future – transforming how doctors battle cancer, rescue workers save lives, and people, businesses and communities interact with one another. If you have the drive, talent, energy and commitment to join over 180,000 like-minded people who are unlocking this positive potential of technology, we’ll support you every step of the way. Whether that’s through competitive compensation, award-winning training, or benefits so comprehensive we call them Total Rewards.

Start creating powerful answers today. 


Equal Employment Opportunity

  • Verizon is a Federal Contractor
  • Verizon requests veteran priority referrals
  • Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.