Customers With Disabilities

We can help you resolve many of your picture related problems by eliminating the most common causes. During this process we will:

  1. Verify that your TV and Set -Top Box are powered on and properly connected to the Verizon network.
  2. Test for any Verizon network outages.
  3. Test the connections between your Set -Top Box and TV.
  4. Ensure that the proper input has been selected on your TV.

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