Customers With Disabilities

Optical Network Terminal (ONT) Battery Replacement Status Check

The Verizon Troubleshooter will check the status of your battery.
This will be accomplished by:

  1. Verifying the status of your account .
  2. Testing the Verizon Network .
  3. Analyze your FiOS ONT Battery.
  4. Providing you with next steps as required .

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