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Top Email Questions

For AOL email support click here.

Use Email


Use Message Center

Our newest web-based email

management tool.


Use Webmail

Our classic web-based email.



Verizon Your Domain


Personalized and permanent email addresses.



More Using Email articles
Email Tools


Change Password

Manage Sub-accounts

Use Spam Detector



More Email Tools articles




My mailbox is overloaded with spam

Email requesting personal information

Set up Email Filters

Encryption and Securing Your Credentials



More Security articles



Email Storage and Retention Policies

I want to retrieve deleted emails

My emails have been deleted automatically



Additional Storage Information


Troubleshoot Email

My Email is not working

Forgot user name and password

I need help with deleted emails



More Troubleshooting articles
Set Up Email

During the account setup portion of your service installation, you selected your user name and password, which serves as the first part of your Verizon Online email address.



Next, you can:

Set up Email on Verizon Wireless phones

Set up Sub-accounts

Import Email, Contacts and Calendar  


Set up Outlook/Outlook Express:

Steps | Verizon Online Email Settings

Set up Outlook Express



More Set Up Email articles
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Many equipment problems can be fixed in less than
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  • Suspend My Service
  • Manage Services


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