Verizon Support
Customers With Disabilities
 
Home
Verizon SignIn Alerts

High Speed Internet

Troubleshooting Email Problems

My Email is Not Working

 
For AOL email support click here.

 

Common Issues Step-by-Step Solution Automatic Solution

I can't send or receive email


I can't sign in or access email


I can view email software but not on the Web

To provide the correct solution, select your email product below:


Web-based Email

(Message Center or Webmail)


Email Software

(Outlook or Outlook Express)

Having trouble sending email using Outlook or another Email client? Use Verizon Troubleshooter to quickly diagnose and fix problems automatically

 

 

Common Email Issues

Forget your user name and password?

Email Settings

I can view email in email software but not on the Web

Spam is overloading my account

Creating sub-accounts

My emails are deleting automatically

Retrieving deleted emails

 

 
  

For AOL email support click here.

Setup Outlook Express automaticallySetup Outlook expressSetup Outlook Express
PageIntroText=16206,22868,46661,16955,16730,46664,16931,17044,45999,45995;;PageIntroImage=44512
Verizon SignIn Page

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios