I forgot my user name and password; what should I do?
Need help? Review steps for resetting your Verizon Online password.
Password change tips
Why do I need my user name and password?
- Your password should be case-sensitive.
- Use a combination of at least six numbers and letters.
- Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
- Avoid using a single word, from any language, with a number added to the beginning or end.
- Your password cannot include such characters as /, #, *, or a blank space.
- Please allow up to one hour for your password change to take effect.
Verizon SignIn Page
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Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your house