Verizon Online Password Reset
If you forget your password, you can reset it using the Password Reset tool. This tool requires that you answer your secret question, and then create a new password.
Access to your primary account is guarded by a password. This password is in place to protect any and all information you have stored with Verizon Online. Do not give your password out.
Password change tips
- Your password is case-sensitive.
- Use a combination of at least six numbers and letters.
- Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
- Avoid using a single word, from any language, with a number added to the beginning or end.
- Your password cannot include such characters as /, #, *, or a blank space.
- Please allow up to one hour for your password change to take effect.