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Verizon Online Password Reset

If you forget your password, you can reset it using the Password Reset tool. This tool requires that you answer your secret question, and then create a new password.


Access to your primary account is guarded by a password. This password is in place to protect any and all information you have stored with Verizon Online. Do not give your password out.


Use the Password Reset Tool Now



Password change tips
  • Your password is case-sensitive.
  • Use a combination of at least six numbers and letters.
  • Don't use your user name in any form (e.g., spelled backwards or with a number added to the beginning or end).
  • Avoid using a single word, from any language, with a number added to the beginning or end.
  • Your password cannot include such characters as /, #, *, or a blank space.
  • Please allow up to one hour for your password change to take effect.

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