Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Home

FiOS Internet

Verizon FiOS Internet Service user guides and manuals are available in Adobe PDF format. Due to their large file size, user guides may take a moment to download.

Getting the Most Out of Your FiOS Connection

Special Offers Download PDF document
Quick Reference Guide Download PDF document
Bill Explanation Download PDF document

FiOS Internet Terms of Service Download PDF document


Verizon FiOS Router manuals
User guides are provided by the manufacturers of the routers. The firmware loaded on your router may vary slightly from the version illustrated in the user manual, depending on when you purchased your router.
 

 
Figure depicting D-Link wireless router
D-Link VDI-624 Wireless Download PDF document
(4.0 MB)

 
Figure depicting Actiontec wireless router
Actiontec MI424WR Wireless Download PDF document
(7.1 MB)
 
Figure depicting D-Link wired router
D-Link VDI-604 Wired Download PDF document
(6.2 MB)
Figure depicting Actiontec wired router
Actiontec R1408 Wired Download PDF document
(5.8 MB)
Figure depicting Verizon MI424WR router
Verizon MI424WR Download PDF document
(7.1 MB)
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411