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Set up or install

Getting started with FiOS TV

Self-Installation User Guide

As you begin the installation of your FiOS Services, follow the Self-Installation User Guide that came with your equipment. If you’ve misplaced your guide, download the appropriate PDF below:

For Arris models, VMS1100 or IPC1100, click here pdf image

For all other Set Top Box models, click here pdf image

*Model numbers are located on the front of your Set Top Box



Self-Installation Wizard

Put an expert in your home.
Set up your FiOS services quickly and easily with the FiOS Self-Installation Wizard

The FiOS Self-Installation Wizard is a PC application that provides you with step-by-step instructions on how to set up your FiOS services. It's 24/7 support at the click of your mouse.

System Requirements:
Operating System:
Windows XP, Vista, Windows 7 or 8

Memory: 512 MB

Resolution: 1024 x 768
Install Wizard Button

MAC OS operating systems are not currently supported.


Self-Installation Video Tutorial

Install your FiOS services by following along with our online video tutorial.

Watch Video Image

Frequently Asked Questions

Set up Set Top Box
Set up remote controls
Standby Mode
Create a Favorite Channels list

Set up equipment & devices


Set up FiOS TV features

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Did you know?

Many equipment problems can be fixed in less than
5 minutes!

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