Verizon Support
Verizon SignIn Alerts


  • Print
  • Requesting, Checking Status, or Rescheduling Repair Service Online Request Repair You can request repair service using Verizon's online troubleshooter.

    Note Repair dates are the same whether you apply for repair online or from the Call Center.
    Check Repair Status or Reschedule You can check the status of a pending repair request or reschedule it online.

    To check the status of your repair request, follow the provided directions that are available on the Repair Status page.

    In addition, the Repair Status page provides your ticket status and the appointment window when the repair service will visit. While there, you can modify your comments, notification preferences, or reschedule (or cancel) your appointment.

    See also: Related Manage Your Service topics
    Verizon SignIn Page

    Sign in


    for personalized, convenient support

    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house


    My Verizon

    • Add or Change Plan
    • Suspend My Service
    • Apps


    Watch Fios