Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities


FiOS TV Video Help Library

Verizon provides an online library of video help files to show you how to set up and use your FiOS TV service. Most of these videos are also viewable through the FiOS TV Interactive Media Guide.

New to FiOS?
Start by watching the Welcome to FiOS video to get a quick tour of your FiOS service.


Getting started with 3D TV
Guide Features
Video On Demand & Pay Per View*




*NOTE: Pay Per View (PPV) and subscription or fee-based Video On Demand (VOD) are not permitted for viewing in restaurants, bars, or customer service or public areas.
Verizon SignIn Alerts

Sign in


for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house


Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools