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Reset your router and Set Top Box to fix common problems such as a missing Interactive Media Guide (IMG) or On Demand menu, an unresponsive Set Top Box, or DVR recording issues:
Check your TV and Set Top Box for any power or connection issues:
Check to see whether the batteries in your remote control have become dislodged or are drained.
TV picture & sound problems
Set-Top Box & DVR
Remote controls & codes
CableCards & other equipment
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Make sure your equipment is plugged in and that the power is working in the rest of your house
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