• RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • View and pay bills, send email, get
    rewards and discounts, and more.

 
  • Services    
    Internet

    FiOS Internet

    High Speed Internet

    What's the Difference?

    TV

    FiOS TV

    DIRECTV

    What's the Difference?


    Existing Customer? Add/Change Services

    Special Offers
    image of laptop
    I want to order online to
    get a better price.
    See available offers ›
    Which Verizon services are
    available at my address.


     
    You'll always find the best price on
    Verizon Products online.
  • HIDDEN    
  • My Bill

    Enroll In Paper Free Billing

    My Applications
    I Want To...

    Change My Billing Address

    My Business Account
    Streamlined tools to help my business grow.
    Learn more
  • Support    
    Product & Device Help

    QuickGuides

    Phone

    Internet

    TV

    My Applications

    Account Help

    Check Order Status

    Add/Change Services

    View Repair Request Status

    Moving?

    Search Support"

Sign in

for personalized support

High Speed Internet

Set up or install

 

Getting started with High Speed Internet

Learn about High Speed Internet
Set up your network
Set up & use Verizon Online Email
 
 

Before you install High Speed Internet

 
 
 

Check your computer

  • If you are viewing this page with the same computer that you will use with High Speed Internet, use the Check My PC Tool to automatically check your computer.
     
  • NOTE: The Check My PC tool may take a few moments to run, and is not compatible with Macintosh computers.
 
 
 

Confirm your Service Ready Date

  • The Service Ready Date is the day that Verizon High Speed Internet activates the DSL signal on your telephone line.
     
  • Wait until your Service Ready Date arrives before installing Verizon High Speed Internet software.
     
  • Don’t know your Service Ready Date? Visit the Order Status tool on the What’s Next web site and enter your phone number and last name.
 
 
 

Check your Self-Install Kit

  • Your Self-Install Kit is delivered 1 or 2 days before your Service Ready Date.
    Your Kit should have:
  • DSL filters
    If you plan to use High Speed Internet service on the same line as your home phone, your kit includes filters that plug into your phone jacks and prevent the data and voice signals from interfering with each other.

        Filter image
        Which devices require filters?
     
  • Modem or gateway

        Modem image
 
 
 

 

 

Install High Speed Internet

 
 
 

Before you install

  • Wait until your Service Ready Date arrives. Don’t know your Service Ready Date? Visit the Order Status tool on the What’s Next web site and enter your phone number and last name.
     
  • You’ve received your Self-Install Kit and have the necessary equipment to install High Speed Internet
Verizon Small Business
  • My Business Account
  • Get My Small Biz Rewards
  • Browse Discount Programs
  • Explore My Community
  • Access My E-Learning
  • Learn More