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rewards and discounts, and more.
Existing Customer? Add/Change Services
I want to:
If you are self-installing a Set-Top Box or DVR, follow the Self-Install User Guide that came with your equipment. If you've misplaced your guide, download a PDF of the Self-Install User Guide (1 MB)
Have you completed all the preliminary steps and now need to activate your equipment?
Follow the online activation steps. Activation takes approximately 30 minutes.
For instructions on how to program your remote control, select your remote from the list below:
If don't know the make and model of your remote, see pictures of remote controls to identify the type of remote you have.
Instead of scrolling through the entire channel lineup to find your most-watched channels, you can create a Favorite Channels list and access it using your remote control:
Visit TV Programming, Video on Demand and Pay Per View, Parental Controls, and Interactive TV to learn how to set up and use these Fios TV features.
Many equipment problems can be fixed in less than
Make sure your equipment is plugged in and that the power is working in the rest of your business
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