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FiOS TV Picture Problems

Many FiOS TV issues can be resolved automatically with our suite of Verizon Troubleshooters:

Click on the TV screen below that looks closest to the problem you are having with your FiOS TV.

Figure depicting TV with snowy reception

Figure depicting TV with black screen

Figure depicting TV with blue screen
Snow (visible picture) No reception Blue

Figure depicting TV with wavy lines

Figure depicting TV with zig-zag lines

Figure depicting TV with horizontal lines
Wavy Zig-zag lines Horizontal

Figure depicting TV with poor color

Figure depicting TV with small picture

Color issues Picture too small  


See Also:

Tiling and Pixelation issues

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Verizon's partnership with DIRECTV® lets us offer you DIRECTV® service wherever FiOS TV is not yet available.

Get online support from the DIRECTV® support site.

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