Customers With Disabilities
 

What's Next?

Easily earn rewards from the things you do daily with the Verizon My Rewards+ Program. Join today and get bonus points.

Earn points when you rent a Fios On Demand title, enroll in paper free billing and so much more! The more points you rack up, the more you can redeem for cool rewards such as gift cards to your favorite stores and restaurants or a reloadable Verizon My Rewards+ Visa® Card.

We’ll ask you for your birthday so we can celebrate with you by giving you My Rewards+ points!

Looking for Small business?

Check your order status, learn about installation, change your installation date and create your My Verizon account.

Your order number may have been provided to you when you placed your order. The order number may also be found on your order confirmation email or letter.


Enter your Order Number and Zip Code below to get started.
Order Number
What is my “Order Number”?
What is my “Order Number”?
Verizon Broadband
Locate your order number in the confirmation email/letter we sent or your Welcome Kit.
Your order number is in one of the formats below:
  1. 13 characters
    NJ00001234567
  2. 13 characters
    ICOG001234567
Letters shown in black
Numbers shown in green
Verizon Voice
Your order number is in one of the formats below:
  1. 8 characters
    A9AA9999
  2. 9 characters
    A9AA99999
Letters shown in black
Numbers shown in green
Zip Code
Order Number may be used only by customer and Verizon. Use of order number other than
by customer or Verizon to access Verizon's web sites and systems is strictly prohibited and
exceeds authorized access. All rights reserved.

Loading, please wait

Your information could not be saved. Please try after sometime.
Your installation date has been reserved (pending confirmation) for:
Your Technician will arrive between:
By selecting a weekend or holiday appointment, a Fios Peak-Time Installation Charge of $49.99 (plus taxes and fees) will be applied to your Verizon bill.
An email will be sent to the address on file once the date has been confirmed.
Please enter a message for the Technician.
Message cannot be blank. Please enter a message for the Technician.
Your change has not been saved successfully, Please try again.

Loading, please wait

Your change has been saved.

Do you want to keep your present disconnect date?


Your change has been saved.

Do you want to disconnect your existing service on the same date as your new service installation?


Your change has been saved.


Your change has been saved


There was an error processing your request, and your installation date has not been changed.Please try again or call us at 1-800-Verizon.

There was an error processing your request.Please try again or call us at 1-800-Verizon.

There was an error processing your request, and your disconnect date has not been changed.Please try again or call us at 1-800-Verizon.

Please enter a message for the Technician.
Message cannot be blank. Please enter a message for the Technician.

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios

FLDP1IVOSJA04V