Closed Captioning

Most Fios TV remote control models let you turn Closed Captioning on or off by pressing the * button. Otherwise, you can always use the Media Guide to turn Closed Captioning on or off:

1.   Press the Menu button on your remote control
2.  Select Settings
3.  Select System
4.  Select Accessibility
5.  Select Closed Captions
6.  Highlight Service Selection and press the OK button
7.  Scroll and select one of the CC (Closed Caption) options, then press the OK button
    - CC1 = primary language the show is broadcast in (usually English)
    - CC2 = secondary language the show is broadcast in (usually Spanish if available)
    - CC3 thru CC6 (additional languages)
8.  Then press the right-arrow to highlight Save, then press the OK button, and press the OK button again
to confirm.

Need more help with this feature?

Contact the Verizon Center for Customers with Disabilities:
Toll-free at 1.800.974.6006 Voice or TTY 508.251.5301 Videophone
Monday through Friday 8:30 am to 5:00 pm
Email us at: vccd@verizon.com