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Supporting Mobility
Awareness Month.

Making it easier for everyone to communicate.

Accessibility for all means that technology should be simple, easy-to-use, and effective.

No one should feel excluded from our digital world due to a disability. That includes the estimated 38.2 million adults in the U.S. with physical functioning difficulty.1

Verizon’s mission is to bring people together through technology, and work toward greater accessibility today and every day. In support of Mobility Awareness Month this May, Verizon is proud to provide best-in-class products and services available to assist all customers, offer career opportunities for those with disabilities in a diverse, inclusive and empowering environment, and partner with organizations that support and advocate for those with disabilities.

For our customers who may have a mobility impairment or care for someone who does, Verizon offers a variety of products that can make day-to-day tasks a little less stressful.


1. “Data & Statistics on Autism Spectrum Disorder,” Centers for Disease Control and Prevention

Mobility tools:

  • Big button remote - If you would benefit from a Fios TV remote with larger buttons, we would be happy to provide you with one at no charge. Request a big button remote



  • Alternate billing formats - Verizon will provide bills or product and service brochures in alternate media formats upon request. The following alternate formats are available:
  • Braille
  • Large print format
  • Audio CD
  • CD-ROM Request materials in alternate media formats

Contact us.

Verizon Wireless customers:
National Accessibility Customer Service Center*
1.888.262.1999 or *611 from your wireless phone
8:30 am to 5:30 pm ET 
Monday – Friday
Fios & traditional phone customers:
Verizon Center for Customers with Disabilities
1.800.974.6006 Voice 
or TTY 508.251.5301 Videophone
8:30 am to 5:00 pm ET
Monday – Friday

Accessible resources from Verizon

For our customers and our employees, Verizon is dedicated to inclusion.

  • Accessible services

    See a list of services available to Verizon Wireless and Fios customers.

  • Accessibility news

    Learn how 5G will power innovations in accessible technology.

  • Working at Verizon

    Join a company that recognizes employee diversity as one of its strengths.


Our partners in advocating for those with disabilities

Verizon is proud to partner with the following nonprofit organizations.
We salute their inspiring advocacy for – and with – those with disabilities.

Accessibility FAQs

Have questions about
accessibility and Verizon?

View FAQs

Our commitment
to raising awareness

We’re proud to lend our voice to promote these important awareness months.

  • Autism Awareness Month


    Each April, Verizon focus on the estimated one in 59 children that have been identified with autism spectrum disorder (ASD).

  • Alzheimer’s Awareness Month

    Each November, Verizon calls attention to the millions of U.S. adults living with Alzheimer’s disease.

  • Blindness Awareness Month

    In October, we show our support for the 23.7 million adults in the U.S. living with visual impairments.

  • Mobility Awareness

    Each May, we highlight the 39.6 million adults in the U.S. with a physical functioning disability.