Hearing Aid Information

Verizon offers many phone models that meet the FCC’s standards for hearing aid compatibility.

When choosing a phone, it’s recommended that you test it for compatibility with your hearing aid before purchasing. In other words, try before you buy.

All Verizon Wireless stores have M-rated and T-rated handsets available for you to try in-store. Please visit the Verizon Wireless store locator to find a store near you.

Hearing-aid compatible phones

Here is a list of Verizon Wireless' hearing-aid compatible phones along with their HAC ratings. These phones all meet the FCC’s “M” and “T” rating standards.

Smartphones


Brand

Smartphones

HAC Rating

Apple

iPhone X

M3/T4

Apple

iPhone 8

M3/T4

Apple

iPhone 8 Plus

M3/T4

Apple

IPhone 7 Plus

M3/T4

Apple

iPhone SE

M3/T4

Apple

iPhone 6s

M3/T4

Samsung

Galaxy S9

M4/T3

Samsung

Galaxy S9 Plus

M4/T3

Samsung

Galaxy S8

M3/T4

Samsung

Galaxy S8 +

M3/T4

Samsung

Galaxy S7

M3/T4

Samsung

Galaxy S7 Edge

M4/T3

Samsung

Galaxy S7 Note 5

M4/T3

Motorola

Droid MAXX 2

M3/T3

Motorola

Droid Turbo 2

M4/T4

LG

LG G7 ThinQ

M4/T3

Kyocera

DuraForce PRO

M4/T3

Google

Google Pixel 2

M4/T3

Google

Google Pixel 2XL

M4/T3

Basic Phones


Brand

Basic Phones

HAC Rating

LG

LG Exalt LTE

M4/T4

Kyocera

Kyocera Cadence LTE

M4/T4

Kyocera

Kyocera Dura XV Plus Non Camera

M4/T4

Sonim

Sonim XP5

M3/T4

A note on new technologies

Phones and mobile devices that incorporate new technologies may not yet be tested for hearing aid compatibility. Those devices will be labeled with the following information:

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility.

Using TTY (teletype) with Verizon Wireless

Verizon Wireless’ digital network supports TTY-compatible devices. For information on how to use TTY service on your device, visit Verizon Wireless Support.

Please note that not all wireless phones are TTY compatible. To verify that your device is TTY compatible, please refer to its user guide. 

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More about Hearing Aid Compatibility (HAC) ratings

M-Rating

Phones are given an M-rating based on their radio frequency (RF) emissions level and signal quality. Phones with a higher M-rating have a lower RF emissions level and a higher signal quality.

  • M-ratings range from M1 to M4, with M4 being the best.
  • Customers who plan to listen to phone calls with their hearing aids in microphone mode (M mode) should look for a phone with an M-rating of M3 or M4.
  • Your phone and your hearing aid will each have their own M-rating.
  • For the best experience, it is recommended that the phone’s M-rating and the hearing aid’s M-rating add up to at least 5.

T-Rating

Phones are given a T-rating based on their ability to operate with telecoil-equipped hearing aids. A telecoil is a small device built into some hearing aids that allows for a better experience when using a telephone or listening device.

  • T-ratings range from T1 to T4, with T4 being the best.
  • Customers who plan to listen to phone calls with their hearing aids in telecoil mode (T mode) should look for a phone with a T-rating of T3 or T4.
  • If your hearing aid is equipped with a telecoil, it will have its own T-rating.
  • For the best experience, it is recommended that the phone’s T-rating and the hearing aid’s T-rating add up to at least 5.
  • To use telecoil mode (T mode) on your telecoil-equipped hearing aid, switch the hearing aid to the T position. Or, press a button on the hearing aid to select the telecoil setting.
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