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Hearing Aid Information

Verizon offers many phone models that meet the FCC’s standards for hearing aid compatibility.

When choosing a phone, it’s recommended that you test it for compatibility with your hearing aid before purchasing. In other words, try before you buy.

All Verizon Wireless stores have M-rated and T-rated handsets available for you to try in-store. Please visit the Verizon Wireless store locator to find a store near you.

Hearing-aid compatible phones

Here is a list of Verizon Wireless' hearing-aid compatible phones along with their HAC ratings. These phones all meet the FCC’s “M” and “T” rating standards.

Updated: 4/27/20

Smartphones


Brand

Phone

HAC Rating

FCC ID

Apple

iPhone 6s

M3/T4

BCG-E2946A

Apple

iPhone 7 Plus

M3/T4

BCG-E3087A

Apple

iPhone 8

M3/T4

BCG-E3159A

Apple

iPhone 8 Plus

M3/T4

BCG-E3160A

Apple

iPhone X

M3/T4

BCG-E3161A

Apple

iPhone XR

M3/T4

BCG-E3220A

Apple

iPhone XS

M3/T4

BCG-E3218A

Apple

iPhone XS Max

M3/T4

BCG-E3219A

Apple

iPhone 11

M3/T4

BCG-E3309A

Apple

iPhone 11 Pro

M3/T4

BCG-E3305A

Apple

iPhone 11 Pro Max

M3/T4

BCG-E3306A

Google

Pixel 3a

M3/T3

A4RG020G

Google

Pixel 3a XL

M3/T3

A4RG020C

Google

Pixel 4

M3/T4

A4RG020I

Google

Pixel 4 XL

M3/T4

A4RG020J

Samsung

Galaxy A10e

M3/T3

A3LSMA102U

Samsung

Galaxy A20

M3/T3

A3LSMA205U

Samsung

Galaxy A50

M3/T3

A3LSMA505U

Samsung

Galaxy Note 10

M4/T3

A3LSMN970U

Samsung

Galaxy Note 10+ 5G

M4/T3

ASLSMN976V

Samsung

Galaxy Note 10+

M4/T3

A3LSMN975U

Samsung

Galaxy S20 Ultra 5G

M4/T3

A3LSMG988U

Samsung

Galaxy S20+ 5G

M4/T3

A3LSMG986U

Samsung

Galaxy S10

M4/T3

A3LSMG975U

Samsung

Galaxy S10+

M4/T3

A3LSMG973U

Samsung

Galaxy S10e

M4/T3

A3LSMG970U

Samsung

Galaxy S9

M4/T3

A3LSMG960U

Sonim

Sonim XP8

M4/T4

WYPPG4032

LG

LG G8 ThinQ™

M4/T3

ZNFG820UM

LG

LG V50 ThinQ™ 5G

M4/T3

ZNFV450VM

LG

LG Stylo 5

M4/T3

ZNFQ720VS

LG

LG Zone 4 Prepaid

M4/T3

ZNFX210VPP

Motorola

Moto E6

M3/T3

IHDT56YA1

Motorola

Moto G7 Play

M4/T3

IHDT56XR1

Motorola

Moto G7 Power

M4/T3

IHDT56XQ1

Motorola

Moto Z4

M4/T4

IHDT56XS1

Palm

Palm Compact Phone

M4/T3

2AOETPVG100

Palm

Palm Companion Phone

M4/T3

2AOETPVG100

HMD Global

Nokia 3 V

M3/T4

2AJOTTA-1182

HMD Global

Nokia 3 V Prepaid

M3/T4

2AJOTTA-1153

Kyocera

DuraForce PRO 2

M3/T3

V65E6910

TCL Communication Ltd.

Alcatel AVALON™ V

M3/T3

2ACCJH102

Basic Phones


Brand

Phone

HAC Rating

FCC ID

LG

LG Exalt LTE

M4/T4

ZNFVN220

Kyocera

Kyocera Dura XV Plus Non Camera

M4/T4

V65E4610

Sonim

Sonim XP5s

M3/T4

WYPPG2132

Reliance Communications

Orbic Journey V

M3/T4

2ABGH-RC2200L

Kazuna

eTalk Postpay

M4/T4

2ASCR-KAZUNA

Kazuna

eTalk Prepay

M4/T4

2ASCR-KAZUNA

A note on new technologies

Phones and mobile devices that incorporate new technologies may not yet be tested for hearing aid compatibility. Those devices will be labeled with the following information:

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility.

*We are moving all devices to our HD Voice LTE network, which offers superior coverage and performance compared to previous generation networks.  Starting January 1, 2020, Verizon will no longer allow any CDMA (3G and 4G Non-HD Voice) 'Like-for-Like' device changes. Read more about the CDMA Network Retirement.

Using TTY (teletype) with Verizon Wireless

Verizon Wireless’ digital network supports TTY-compatible devices. For information on how to use TTY service on your device, visit Verizon Wireless Support.

Please note that not all wireless phones are TTY compatible. To verify that your device is TTY compatible, please refer to its user guide. 

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More about Hearing Aid Compatibility (HAC) ratings

M-Rating

Phones are given an M-rating based on their radio frequency (RF) emissions level and signal quality. Phones with a higher M-rating have a lower RF emissions level and a higher signal quality.

  • M-ratings range from M1 to M4, with M4 being the best.
  • Customers who plan to listen to phone calls with their hearing aids in microphone mode (M mode) should look for a phone with an M-rating of M3 or M4.
  • Your phone and your hearing aid will each have their own M-rating.
  • For the best experience, it is recommended that the phone’s M-rating and the hearing aid’s M-rating add up to at least 5.

T-Rating

Phones are given a T-rating based on their ability to operate with telecoil-equipped hearing aids. A telecoil is a small device built into some hearing aids that allows for a better experience when using a telephone or listening device.

  • T-ratings range from T1 to T4, with T4 being the best.
  • Customers who plan to listen to phone calls with their hearing aids in telecoil mode (T mode) should look for a phone with a T-rating of T3 or T4.
  • If your hearing aid is equipped with a telecoil, it will have its own T-rating.
  • For the best experience, it is recommended that the phone’s T-rating and the hearing aid’s T-rating add up to at least 5.
  • To use telecoil mode (T mode) on your telecoil-equipped hearing aid, switch the hearing aid to the T position. Or, press a button on the hearing aid to select the telecoil setting.

Additional Resources

FCC Hearing Aid Information

Vist www.fcc.gov/hearing-aid-compatibility-wireless-telephones to learn more how wireless phones are rated for hearing aid compatibility.

Global Accessibility Reporting Initiative (GARI)

Explore the Global Accessibility Reporting Initiative (GARI) website at www.gari.info to find more information regarding current and older hearing aid-compatible and non-hearing aid-compatible wireless phones that will work best for you.

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