Customer Service

good listeners. 
We should talk.

Our call centers are at the heart of our customer service operations, with locations throughout the U.S. as well as at-home opportunities. Our high-energy teams are adaptable, eager to learn and able to explain complex topics to customers in a simple way.


Customer service

People who thrive here:

  • Customer care specialists ready to deliver exceptional experience and create a lasting impression.
  • Good listeners, solution finders and relationship builders.
  • Team players who thrive in a fun, fast-paced environment.



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Customer service: what’s it really like?

Watch a video on Verizon Careers in Customer Service

With a positive culture and integrity throughout, the Verizon customer service team is one of a kind. If you thrive in a fast-paced and constantly evolving environment, then Verizon is the place for you. To learn more about working here, check out our careers blog, Verizon Works.

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Build your career―and your future―at Verizon.