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Verizon’s wireless network named #1 for the 10th time in a row, according to RootMetrics by IHS Markit®

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BASKING RIDGE, NJ – The nation’s most rigorous, independent scientific study has recognized Verizon as the #1 wireless network in the country for a record 10th consecutive time. According to RootMetrics’ new National RootScore® Report released today, Verizon was again unbeaten in every category including overall network performance, reliability, data, speed, call and text.

RootMetrics Overall Performance Graph

According to RootMetrics

  • “Verizon’s performance in our national testing remained outstanding and far stronger than that of any other carrier.”
  • “Verizon delivers another stellar performance - With far more State RootScore Awards than any other carrier, Verizon again led the way…”
  • “Verizon remained the top performer in our metro area testing, once again earning the highest total of metro area RootScore awards at 602.”
  • “Fast, faster, fastest: Verizon recorded median download speeds of 20 Mbps or faster in more markets (106) than any other network.” 

Widening the lead

“Our overwhelming lead over the competition has never been more important as we build for the future,” said Nicola Palmer, Chief Network Engineering Officer and Head of Wireless Networks at Verizon. “RootMetrics’ report not only confirms Verizon continues to deliver the nation’s best, most reliable wireless 4G LTE network, it also points to the significant gap between our network’s performance and all the others.”

  • Nationally, and in the majority of states and metro areas tested, Verizon was #1 in overall performance and reliability.
  • For network reliability, Verizon was unbeaten in 111 of the 125 metro areas tested (89%).
  • We were unbeaten in overall performance in 47 states (up from 45 in their last report).
  • We increased the number of markets in which our network delivered median download speeds of at least 20 Mbps from 71 to 106, the highest number of any carrier.

Our total number of state awards is more than double that of our next-closest competitor and eight times greater than another (259 to 32). In addition, our total awards increased by 10 since the previous report.

RootMetrics Network Reliability Graph

No matter how you test it, Verizon is the industry leader in network performance

Nationwide, we are consistently recognized for providing a superior network experience by a wide range of independent third parties. According to the latest J.D. Power Wireless Network Quality Performance Study, Verizon ranked highest in all six regions and, for the 21st time in a row, received more awards than any other wireless provider.* Other third party recognition includes:

  • The largest 4G LTE footprint “by far” on the U.S. Interstate System in the recent Connectivity on Interstates Report by P3**
  • Best in video streaming, based on analysis of data collected nationally by Nielsen***
  • The best real-world download speeds according to Tutela****

Building the future

Verizon is leading the way with several recent technology firsts and the promise of much more to come.
 

  • 4G LTE Advanced: We’ve continued to aggressively deploy the latest 4G LTE Advanced technologies this year including; delivering the triple crown - 4X4 MIMO, 256 QAM and carrier aggregation to 1,100 markets. In combination, these three technologies provide significantly faster peak data speeds and capacity for our customers.
  • 5G: Verizon will be the first to launch wireless residential broadband services in four U.S. markets in 2018, including Sacramento, LA and Houston. At The Alley in NYC, home of Verizon’s 5G incubator in New York’s Chelsea neighborhood, innovators are developing, refining and demonstrating ways 5G networks will change the ways we live, learn, work and play.

To learn more about the work our engineers are doing, check out these videos on why we’re Best For a Good Reason.

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Verizon’s wireless network is #1 in the country for the 10th time in a row, according to RootMetrics latest report.

Verizon continues industry-leading LTE Advanced network deployments

LTE Advanced networks
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Customers in more than 1,100 markets can now access the powerful combination of 4x4 MIMO antenna tech, 256 QAM and carrier aggregation.

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Karen Schulz
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Network. LTE Advanced, 4x4 MIMO, 256 QAM, Carrier Aggregation
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BASKING RIDGE, NJ - Verizon continues to aggressively deploy the latest 4G LTE Advanced technologies that provide significantly faster peak data speeds and capacity for customers.

Verizon customers in more than 2,000 markets can access the benefits of carrier aggregation and those in 1,100 markets can access 4x4 MIMO (Massive Input, Massive Output) and 256 QAM (Quadrature Amplitude Modulation) in addition to carrier aggregation. In combination, these three technologies drastically impact the capacity available for customers to use the Verizon network and the speed at which their data sessions are completed. 

These three advanced technologies hold the key to significantly greater efficiency/capacity gains and speed boosts on the LTE network.

  • Carrier aggregation combines discreet bands of spectrum so data can flow between the bands more efficiently.
  • 4x4 MIMO uses an increased number of antennas at the cell tower and on customers’ devices to minimize interference when transmitting data.
  • 256 QAM enables customers’ devices and the network to exchange information in larger amounts delivering more bits of data in each transmission.

“Our customers experience the largest LTE coverage in the country, unrivaled service reliability and the most consistently fast speeds in the industry,” said Nicola Palmer, Chief Network Engineering Officer and Head of Wireless Networks. “We’ve done this through customer-focused planning, disciplined engineering, and consistent, strategic investment, continuing to deploy LTE Advanced technologies.”

Industry Network Milestones

Verizon’s network engineers have achieved a number of industry milestones/firsts:

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Verizon continues fast-paced LTE Advanced deployment. Customers in more than 1,100 markets can now access the powerful combination of 4x4 MIMO, 256 QAM and carrier aggregation.

Deep Ellum: evolving the neighborhood and our network

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Deep Ellum has come back to life in a big way.

But as the neighborhood evolves, our 4G LTE network has to as well.

That’s why we’re installing small cell antennas like this one, hidden in plain sight.

It will add capacity to a block and a half radius in an area that gets packed on the weekends.

So if you want to live stream a show, or order a car after a night out, you’ll have the service to do it.

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See why Verizon networks are Best for a Good Reason

Mayor Liccardo announces agreement with Verizon to transform San Jose’s technology infrastructure

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Improved 4G LTE network, small cells and smart city applications will support the city’s commitment to innovation and the Mayor’s call for digital inclusion for all residents

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Heidi Flato
Kevin King
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NEW YORK and SAN JOSE – San Jose Mayor Sam Liccardo today announced the city and Verizon have agreed to terms on a deal to improve the city’s information technology (IT) infrastructure, and support a state-of-the-art, digitally connected community for businesses, residents and visitors. As part of this collaboration, Verizon intends to deploy fiber and install small cells, make significant monetary investments in the city’s Digital Inclusion Fund, and provide several smart city applications, focusing on traffic management. These investments by Verizon also lay the groundwork for the eventual introduction of 5G services. The San Jose city council will review the terms of this agreement at its scheduled June 26th meeting.

“Upgrading San Jose’s broadband infrastructure is key to building a smarter city, advancing our long term economic competitiveness, and connecting residents who lack access to affordable, high-quality internet service,” said Mayor Sam Liccardo. “I’d like to thank Verizon for this large investment towards improving service for our residents and businesses, and for their sizable contribution into our Digital Inclusion Fund. We are excited to work with Verizon to lay the foundation for future technology growth in San Jose and achieve our Smart City Vision.”

Verizon and San Jose will work together to improve the city’s IT infrastructure. This includes deploying fiber and attaching small cells to city-owned light poles. Small cells are compact wireless equipment that extend network coverage and increase network capacity to more users where they need it most. Additionally, Verizon plans to provide the city with three smart city solutions, focused on intersection safety, traffic data, and parking space management. These solutions are designed to provide the city with data to both improve motorist and pedestrian safety, and better manage and monitor parking. Verizon will also fund the provision of Verizon Connect services to the city’s vehicle fleet. Finally, Verizon will invest in the city’s Digital Inclusion Fund. This fund provides money and resources to expand internet access throughout the city and help ensure that all citizens benefit from technology improvements.

“We are continuously improving our 4G LTE network, densifying it to better serve San Jose residents, businesses and visitors. With this relationship, we'll provide smart city solutions that support city leaders’ desire to create a digitally inclusive and connected city that benefits all residents and businesses,” said Lauren Love-Wright, Vice President Network Engineering, Verizon. “We're delighted to work closely with Mayor Liccardo and the city council to make San Jose a model for the digitally connected city of the future.”

Learn more about Verizon's wireless network

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Mayor Liccardo and Verizon reach a deal to improve the city’s IT infrastructure, and support a state-of-the-art, digitally connected community for businesses and residents.

Private safety private core: testing our response plans

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We're here simulating different kinds of emergencies and testing our response plans.

As a part of that, we're checking our Public Safety Private Core.

A portion of our 4G LTE network that separately handles traffic from emergency responders.

We also check our wireless network to ensure that this traffic is treated with a higher priority, so their communications get through.

And this is key, because when disasters like this happen, connectivity for first responders helps them save lives.

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See why Verizon networks are Best for a Good Reason

Verizon will bring RED HYDROGEN ONE, the world’s first holographic smartphone, to the best streaming network

RED HYDROGEN ONE
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Calling all content creators, entertainment and technology fans and anyone with a passion for what’s next. Verizon, the nation’s #1 wireless network according to RootMetrics®*, will soon be home to RED HYDROGEN ONE, a revolutionary new smartphone that will change the way you capture video and immerse yourself in mobile entertainment. 

HYDROGEN ONE is the world’s first holographic phone with 4-View technology; it’s what 3D always wished it was, and without the glasses. Pair HYDROGEN ONE with Verizon’s best streaming network**, according to Nielsen, and Verizon’s unlimited plan and take full advantage of RED’s groundbreaking holographic media display and multidimensional surround sound for the ultimate streaming experience. The 5.7-inch holographic media machine features an industrial yet polished design with a powerful pogo pin system that allows you to add stackable modules to your phone for added functionality. It’s a revolutionary phone designed for digital creativity, from cinema to music to photography to art.

“RED HYDROGEN ONE was designed with cutting-edge technology that simply can't be described - you have to hold it in your hands and experience it yourself to understand why this is such a mobile game changer,” said Brian Higgins, vice president, device and consumer product marketing, Verizon. “A phone like this deserves the best network in the country, which is why we can’t wait to bring it to Verizon customers later this year.”

Combine RED’s 4-View technology with Verizon’s fast and reliable 4G network and it becomes the best choice for content creators. Sharing and watching 4-View content is simply better on the best streaming network. Your friends will be blown away when you show them the holographic video or picture you shot.

Put the 4-View camera to additional good use with the best rewards and experiences thanks to Verizon Up. Win once-in-a-lifetime experiences, VIP tickets to events and everyday rewards – all for just for paying your wireless bill. HYDROGEN ONE lets you capture those memories in a way that only it can.

As a Verizon Up member, every $300 you spend on your wireless monthly bills earns you a reward. That includes device dollars you can put toward a new phone like the HYDROGEN ONE. And you don’t pay interest when you finance it over 24 months.

In addition to the new phone, RED will launch the HYDROGEN network, an exclusive network of channels with 4-View content. The RED HYDROGEN network will feature 4-View videos of cutting-edge games, music and films created by award-winning developers, musicians and directors, alongside independent creators.

RED HYDROGEN ONE will be available later this year from Verizon.

Sign up to be one of the first to know when you can order yours on Verizon

* Rankings based on the RootMetrics US National, State, and Metro RootScore Reports: 2H 2017. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of Verizon. Visit www.rootmetrics.com for more details.

** “Best Streaming” claim based on Verizon’s interpretation of Nielsen Video Test data collected nationally between 10.1.17 and 3.31.18.”

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Verizon will soon be home to RED HYDROGEN ONE, a revolutionary new smartphone that will change the way you capture video and immerse yourself in mobile entertainment.

You don’t need high grade Navy radar systems to spot which companies just achieved another industry milestone for customers

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Verizon, Ericsson, Federated Wireless and Qualcomm are industry leaders in making CBRS a reality in a live, commercial network environment.

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Karen Schulz
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BOCA RATON, FL - Verizon, Ericsson, Federated Wireless and Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated have successfully tested 4G LTE technology over CBRS spectrum (Citizens Broadband Radio Service) in Verizon’s live commercial network.  After the successful initial trials last year and ongoing work to advance the CBRS ecosystem in Verizon’s lab in Texas, this real-world deployment marks the beginning of public access to the 150 MHz bandwidth of 3.5 GHz shared spectrum which until now has been used by the federal government for radar systems.  

“As more people use more wireless devices to do more things in more places, building a network to stay ahead of customer demand is crucial,” said Mike Haberman, VP Network Engineering for Verizon.  “This shared spectrum resource is a critical component of our strategy to add capacity to our network.”

The deployment in Florida used a combination of Verizon licensed AWS and 700 MHz spectrum aggregated with 50 MHz of CBRS band 48 spectrum.  The combination of these LTE Advanced features of multiple antennas, 256 QAM, and carrier aggregation across shared and licensed spectrum produced peak speeds of 790 Mbps.  The deployments in Florida involved outdoor and in-building systems.

“We have been aggressively working over the past several years on deploying LTE Advanced features.  We’ve fully deployed carrier aggregation in our licensed spectrum across our network in over 2,000 markets, and have 4X4 MIMO and 256 QAM deployed in over 810 markets nationwide for our customers,” said Haberman.  “Combining those features with this shared spectrum band will provide more capacity, higher peak speeds and faster throughput when accessing the network for our customers who have come to expect the latest technology and highest reliability from Verizon.”

For this deployment, Ericsson provided Ericsson Radio DOT system for indoor and Radio 2208 for outdoor, Qualcomm Technologies provided the Qualcomm ® Snapdragon TM 845 mobile test device with X20 LTE for access to CBRS on mobile devices, and Federated Wireless provided the prioritization through their Spectrum Controller, a Spectrum Access System (SAS) that dynamically allocates channels within the FCC’s spectrum sharing framework for this band.  Ericsson also provided the domain proxy to enable the radios to communicate with the Federated Wireless Spectrum Controller.

This marks the beginning of commercial deployment of LTE on CBRS spectrum. Devices that can access the CBRS spectrum are expected in 2018.

 
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Verizon and partners are first in the US industry to deploy 4G LTE on CBRS band spectrum.

Verizon announces ThingSpace Ready, a program to help get cellular IoT solutions to market quickly, reliably and cost effectively

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Partners include leading module makers Quectel, Sequans and u-blox, cellular design houses Bittium and Mobilogix and SIM provider G+D Mobile Security

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Adria Tomaszewski
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Verizon’s ThingSpace, the IoT platform designed to help businesses and OEMs (original equipment manufacturers) create, test, connect and bring IoT ideas to market, today announced a new program and set of services called ThingSpace Ready. Designed to help device developers easily and cost effectively build, certify and manage devices on Verizon’s leading network, ThingSpace Ready alleviates hurdles by making it easier for developers to acquire more affordable cellular modules, IoT SIMs and hardware design services via new partnerships with Bittium, G+D Mobile Security, Mobilogix, Quectel, Sequans and u-blox, with additional partners to be announced. 

ThingSpace Ready builds on Verizon’s leading platform and connectivity services for IoT – in 2017 Verizon was first to market with its nationwide commercial 4G LTE CATM1 network spanning 2.57 million square miles, the first nationwide low-power, wide-area LTE network designed specifically for IoT. As of April 2018, ThingSpace supports connectivity in over 200 countries & territories via global agreements. Now, through carefully curated module, SIM, and design house partnerships, a ThingSpace SDK integrated on modules and incentives when devices are activated on Verizon’s leading network, device development has never been simpler. 

“We’ve been a leader in the industry around IoT platform and connectivity services with the successful launch of ThingSpace in 2015, and the first nationwide CATM1 network for IoT in 2017. Now, we’re building on those tools with key partnerships and services to help make it easier and more affordable than ever to develop and launch cellular-enabled IoT solutions in the marketplace” said Steve Szabo, head of global IoT products and solutions at Verizon. “We’ve created a one-stop-shop for IoT and are providing access like never before,” he added. 

ThingSpace Ready partners specialize in developing secure and reliable connectivity solutions, designing LTE chipsets and software tech to authenticate and protect devices and data. The program’s easy onramp provides competitively priced SIM and module options, free certification, credits for device activations and access to platform tools for lifecycle functions like billing, connectivity management and diagnostic support. 

“G+D Mobile Security is excited to partner with Verizon to continue to secure and expand the IoT ecosystem,” said Edgar Salib, president of G+D Mobile Security’s Americas region. “As a market leader in proven, scalable, standards-based security solutions for IoT, our partnership with a leader like Verizon ensures an acceleration of secure IoT deployments.”

Learn more at ThingSpace Ready

Learn more at partner booths 1259, 1343 and 1355 at IoT World May 14-17 in Santa Clara, CA

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Verizon’s ThingSpace today announced a new program and set of services called ThingSpace Ready.

Verizon Enterprise Solutions: 1Q 2018 Highlights

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Verizon Enterprise Solutions delivers the promise of the connected world. During the first quarter of 2018, we helped clients around the globe provide better customer experiences and produce better business results through services such as advanced networking, business communications and managed services. First quarter 2018 highlights include:

Public Safety Initiatives

  • To further enhance public safety, Verizon unveiled its public safety private core and preemption and mobile broadband priority services utilizing the company’s superior 4G LTE nationwide network. The core separates data traffic of public safety mobile users from commercial users across Verizon’s 4G LTE network. Public safety users can now have their data immediately recognized as public safety with priority access at the tower and through the network.

  • Verizon put on its game-day face to support a “blizzard” of data usage at Super Bowl LII, providing both temporary and permanent network infrastructure to support consumers, first responders and visitors to Minneapolis for the big game. This included a 500% increase in wireless data capacity through new cell and small cell sites, and a host of other infrastructure investments including at the Stadium, the airport and the Mall of America. Verizon also worked with the Minneapolis Police Department to install dozens of security cameras on street lights in downtown areas that previously had minimal video surveillance coverage. The cameras were added to existing infrastructure for quick and cost-efficient installation, which were connected, in many instances, to Verizon’s own small cells, lending fiber network power for fast communication. Former NYC and Boston police commissioner, Bill Bratton, toured our network operations center and spoke with local and public safety media about the importance of communications and Verizon’s commitment to public safety. Additionally, Commissioner Bratton mentioned Verizon during a regularly scheduled appearance on MSNBC’s Morning Joe program in a discussion about Super Bowl preparation and safety.

Network

  • The launch of Session Border Controller as a Service enhanced Verizon’s software-defined networking (SDN) technology ecosystem by helping customers deploy networking technology faster and more cost effectively. The solution is developed with Ribbon Communications, and enables geo-diverse session border controller deployments.

  • To further boost Verizon’s SDN strategy, Verizon announced the launch of Software Defined Wireless Local Area Network (SD WLAN), a managed solution that provides visibility into both the corporate wireless network operations and Bluetooth-enabled devices connected to the network, with an eye toward improving the user experience. The solution leverages patented artificial intelligence and machine learning technology from Mist Systems to improve network management and operations while helping to control costs.

  • Verizon and Colt demonstrated industry-first, two-way intercarrier SDN network orchestration. Both companies were able to make near-real-time bandwidth changes in each other’s production networks, marking the first time two-way network orchestration between carrier production networks has been demonstrated anywhere in the world. This event marked another important step in enabling real-time cross-carrier automation.

Security

  • We introduced the first Verizon Risk Report (VRR), a new security assessment framework that allows companies to make data-driven security decisions to protect their business information and their customers. The VRR enables enterprises to quantify their current exposure to cyber-related threats, and obtain an understanding of the probability of a potential future breach. It combines Verizon’s Data Breach Investigations Report (DBIR) series’ extensive cybercriminal activity database, the company’s Professional Service consultants’ expertise and specialized data sources from technology providers including BitSight, Cylance, Recorded Future and Tanium to create an automated, comprehensive security risk scoring framework that identifies current security gaps, weaknesses and associated risks on a daily basis.
  • Verizon has teamed up with Guardtime to work on a portfolio of blockchain platform services later this year. Guardtime’s KSI Blockchain uses well-known security functions, including Secure Hash Algorithms, hash trees, and a distributed consensus protocol to establish an immutable audit trail for data movement within and between organizations. The Verizon blockchain platform services will focus on privacy, portability and scalability.

Thought Leadership

  • Our 2018 Protected Health Information Data Breach Report provided a timely reminder to the healthcare industry that patient records continue to be a highly sought after commodity amongst cyber criminals. The updated report, underpinned by 1,368 incidents from 27 countries, provides companies with a detailed analysis of threat actors, their motives and tactics.
  • Our inaugural Mobile Security Index found that organizations across numerous industries compromised mobile data security because of speed to market priorities and a lack of threat awareness. The report, which is based on interviews with over 600 professionals involved in procuring and managing mobile devices for their organizations,  also offers a comprehensive set of recommendations for protecting the mobile enterprise.

Partner

  • Verizon updated its Partner Program (VPP) with a new and improved master agent model to enhance the program’s agility and responsiveness. In addition, an expanded global resale model was introduced to give program members more flexibility in selling Verizon solutions.  

Learn how Verizon Enterprise Solutions can work with your business to build the future

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Verizon Enterprise Solutions provides highlights from the first quarter of 2018.

Verizon takes industry lead in working with key partners to drive advancements on CBRS spectrum

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IRVING, TX – Leading companies and vendors from across the wireless industry have come together at Verizon’s facility in Irving, Texas to accelerate using 4G LTE technology over the CBRS (Citizen Band Radio Spectrum) spectrum. After the successful initial trials last year, Corning, Ericsson, Federated Wireless, Google, Nokia and Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated, are all collaborating in end-to-end system testing to further develop the use of this new spectrum. 

The CBRS band is made up of 150 MHz of 3.5 GHz shared spectrum which until now has been primarily used by the federal government for radar systems. The FCC authorized shared use of the spectrum with wireless small cells in 2016. By using LTE Advanced technology and carrier aggregation, Verizon will be able to use this shared spectrum to add capacity to its network. Verizon customers will benefit from more capacity, higher peak speeds and faster throughput when accessing the network.

The end-to-end system tests are designed to accomplish several goals on the path to widespread commercial deployment:

  • To test and verify the Spectrum Access System algorithms from Google and Federated Wireless are consistently providing the best channel match from the SAS database.

  • To test data rates, modulations and the customer experience using CBRS spectrum.

  • To test interoperability between infrastructure providers to ensure seamless handoffs between CBRS spectrum and licensed spectrum for customers.

  • To test mobility handoffs on the CBRS spectrum.

  • To evaluate performance and data from LTE over CBRS spectrum.

For the end-to-end system testing, Federated Wireless and Google are providing prioritization through the Spectrum Access System (SAS) that dynamically prioritizes traffic within the FCC’s spectrum sharing framework for this band. Qualcomm Technologies is providing the Qualcomm ® Snapdragon TM LTE modem needed to access LTE on CBRS on mobile devices. Corning, Ericsson and Nokia have provided indoor and outdoor radio solutions which can run on the CBRS Spectrum. 

  • Corning provided a SpiderCloud Enterprise RAN composed of a Services Node and SCRN-330 Radio Nodes.

  • Ericsson’s Radio System solution is comprised of 4x4 MIMO, 4x20MHz Carrier Aggregation, including CBRS spectrum delivered over infrastructure aggregating Ericsson’s outdoor micro base station (Radio 2208 units) with the indoor B48 Radio Dot System in the same baseband (5216 units).

  • Nokia provided FlexiZone Multiband Indoor (MBI) BTS, FlexiZone Multiband Outdoor (MBO) BTS and FlexiZone Controller (FZC).

In addition, participants in this ecosystem have set up private LTE sites which are using CBRS spectrum. Private LTE networks are being engineered to meet the needs of enterprise customers who want greater control over their LTE solutions including private on-site servers, control over access to their designated LTE network, as well as increased throughput and reduced latency through dedicated backhaul.

The end-to-end system testing, which began in February and will continue over the next several weeks, has provided actionable insights and have significantly advanced CBRS spectrum deployment feasibility. 

“The promise of the CBRS band and enabling the use of wider swaths of spectrum will make a big impact on carrying wireless data in the future. These trials are critical to stress test the full system,” said Bill Stone, VP Technology Development and Planning for Verizon. “There are many players in the CBRS ecosystem and these successful trials ensure all the various parts perform together as an end-to-end system for our customers’ benefit. We want to ensure devices efficiently use CBRS spectrum and that the new components effectively interact with the rest of the network.”

At the conclusion of this testing, equipment will be submitted for certification through the FCC following which deployment can begin. Both commercial deployment of LTE on CBRS spectrum and devices that can access the CBRS spectrum are expected to begin in 2018.

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Companies and vendors in the wireless industry have come together at Verizon’s facility in Irving, Texas to accelerate using 4G LTE technology over CBRS spectrum.