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Bell Atlantic Offers New 9-1-1 System Enhancement in New Hampshire
Rescuers Can Now Pinpoint Emergency Locations on Widespread Campuses and in Large Businesses
June 22, 1998
Jim Smith, Bell Atlantic
NEW YORK -- Critical seconds can be saved in an emergency thanks to a
new enhancement to 9-1-1 systems now available from Bell Atlantic in New
The enhancement, known as Private Switch/Automatic Location Identification,
provides emergency operators with the precise location of callers in large office
and government buildings, hotels, hospitals and residential complexes or on large
college and university campuses.
Without the automatic location identification, emergency operators may see only
the street address of a main building when callers dial 9-1-1 from a telephone
served by a Private Branch Exchange (PBX), Centrex, or other multi-lined
telephone system. So, emergency personnel may spend precious time searching
for the precise location of the emergency. That few minutes delay could mean the
difference between a rescue or tragedy.
"Since the 1970s, 9-1-1 service has provided the public with a quick connection to
emergency services," said Bob Jacobs, Bell Atlantic product manager. "Since
then, enhanced 9-1-1 systems have evolved to help emergency personnel see the
residential and small business addresses of the persons calling. With this
latest improvement, rescuers will be able to find the exact location of
emergencies in locations with multi-line telephone systems, such as college dorms."
Private Switch/Automatic Location Identification is based on software which
enables organizations to maintain specific location information in the E9-1-1
database for each telephone number on its phone system. The organization that
subscribes to the service is responsible for inputting all the necessary telephone
numbers, location information and updates.
"Private Switch/Automatic Location Identification gives PBX and Centrex users
direct, secure access to Bell Atlantic's E9-1-1 data base. Customers merely sit at
their PCs and input the specific location information into our system," Jacobs
said. "The intelligence of the system automatically triggers location information
as soon as emergency personnel receive a call for help."
One of the advantages of this 9-1-1 enhancement is its flexibility. With workers
and residents moving all the time, subscribers can make changes at any time.
Monthly and non-recurring charges apply. Non-recurring charges include $3,500
for set-up and access and $485 per trunk (minimum of two) for network trunk
installation. Recurring monthly charges include $10 per 100 records on file for
database maintenance and management; $46 per network access trunk (minimum
of 2). Trunk rates are subject to state tariffs.
With additional hardware and software, on-premises security personnel also can
receive simultaneous emergency notification when callers dial 9-1-1.
PBX, Centrex or multi-line telephone system users can get additional information
on the new Private Switch/Automatic Location Identification by contacting their
Bell Atlantic account representative.
The new Bell Atlantic -- formed through the merger of Bell Atlantic and NYNEX
-- is at the forefront of the new communications and information industry. With
more than 41 million telephone access lines and 6.7 million wireless customers
worldwide, Bell Atlantic companies are premier providers of advanced wireline
voice and data services, market leaders in wireless services and the world's largest
publishers of directory information. Bell Atlantic companies are also among the
world's largest investors in high-growth global communications markets, with
operations and investments in 22 countries.