Delaware Customers Using Bell Atlantic Atlantic's Talking Return Call Now Can Know the Phone Number of Last Call

September 10, 1996

Delaware Customers Using Bell Atlantic Atlantic's Talking Return Call Now Can Know the Phone Number of Last Call

WILMINGTON, DE - Delaware customers using Bell Atlantic® Talking Return Call(SM) service now can find out, without any special equipment, the phone number of the last person who called.

Return Call allows customers to automatically return the last incoming local phone call. The service is activated by dialing *69 or 1169 for rotary phone users.

As a result of new technology, customers who use Talking Return Call now can know the phone number they are calling before they return the call. When customers dial *69, they will first hear a recorded message which provides the phone number of the last incoming call. If they wish to return the call immediately, they simply press "1" on a Touch-Tone phone. Talking Return Call will automatically dial the number for them. Customers using this service on a per-use basis will be charged when they dial *69, whether or not they return the call.

"By using Talking Return Call, customers will know who just called. They can return the call immediately, later or not at all. They also can control who they want to talk to and when," said Greta Clinton, Bell Atlantic product manager.

Residential and business customers can subscribe to Talking Return Call for $4 a month. Or customers can pay as they go, at 55 cents per use.

"Talking Return Call complements Caller ID," Clinton said. "Caller ID display units store phone numbers, allowing customers to see the numbers of the calls they receive. Talking Return Call provides customers with the phone number of the last call from any phone in the house. It also works well with Call Waiting, allowing you to find out who called while you were on another call, even if you didn't take the second call."

Callers may block the disclosure of their telephone numbers to Talking Return Call and Caller ID users by dialing *67 (1167 on rotary telephones) prior to making each telephone call.

Bell Atlantic Corporation (NYSE: BEL) is at the forefront of the new communications, entertainment and information industry. In the mid-Atlantic region, the company is the premier provider of local telecommunications and advanced services. Globally, it is one of the largest investors in the high-growth wireless communication marketplace. Bell Atlantic also owns a substantial interest in Telecom Corporation of New Zealand and is actively developing high-growth national and international business opportunities in all phases of the industry.


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