Health care IT solutions company iSOFT wanted a flexible, secure, advanced communications network that would help drive collaboration and growth. By choosing a fully managed, cloud-based IT and communications solution from Verizon Business, iSOFT expects to meet those goals while also realising significant cost and management efficiencies.
One of the world's largest providers of health care IT solutions, iSOFT works with customers in more than 40 countries across five continents to manage patient information and drive improvements in core processes. The company has expanded rapidly in recent years, both organically and through acquisition, resulting in a number of different networks and systems outside its core IP network, which were expensive to run, unreliable, and restricted productivity and expansion.
To overcome these challenges, iSOFT deployed a secure, high-capacity Verizon Private IP network that has further expanded to link 46 iSOFT sites around the globe, and also includes secure remote access to the network for employees on the road. All employees now have simple, consistent, reliable and secure access to centralized applications driving business-critical functions such as human resources, finance and customer relationship management, with high quality of service supported by regular internal and external stakeholder monitoring. In addition, audio, net and video conferencing also facilitates global collaboration as the first step toward a fully unified communications strategy.
With the new network quickly delivering cost savings and improving productivity, iSOFT then looked to other technology innovations that could support its business goals. Verizon Business proposed an integrated global solution that incorporates IP-based computing-as-a-service, with deployment and management backed by Verizon's team of professional services experts. Verizon's computing-as-a-service solution is also helping iSOFT create a new and dynamic external website, which helps the company respond more quickly and accurately to customers' needs.
Martin Wilkinson, iSOFT's chief information officer, said: "We wanted to reinvigorate our network infrastructure to ensure our technology was better able to support our business needs and enable us to realize our global ambitions. We thought a cloud-based approach would give us the right combination of flexibility and service, a means of further streamlining our business to drive cost reductions and management efficiencies, and also enable new means of collaborating both internally and externally.
"As an existing Verizon Business customer, we knew the company understood our business, but most importantly, it was also able to offer us a compelling combination of cloud-based solutions, technical capabilities and professional services expertise that will help us take our business ambitions to the next level. We're looking forward to realizing the additional benefits a cloud-based approach can bring to our business - on top of our existing consolidated communications infrastructure - and are excited at the potential that the Verizon cloud approach offers."
[Note: A video podcast featuring iSOFT CIO Martin Wilkinson is available at http://www.verizonbusiness.com/resources/media/index.xml?urlid=130775.]
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE, NASDAQ: VZ), is a global leader in communications and IT solutions. We combine professional expertise with one of the world's most connected IP networks to deliver award-winning communications, IT, information security and network solutions. We securely connect today's extended enterprises of widespread and mobile customers, partners, suppliers and employees - enabling them to increase productivity and efficiency and help preserve the environment. Many of the world's largest businesses and governments - including 96 percent of the Fortune 1000 and thousands of government agencies and educational institutions - rely on our professional and managed services and network technologies to accelerate their business. Find out more at www.verizonbusiness.com.