SYDNEY - IBA Health, one of the world's largest specialist health-information technology companies, has selected a Verizon Business Private IP solution for its global communications network. The fully managed solution will connect IBA Health's offices and more than 4,200 employees in 22 locations across Australasia, the Middle East, South Africa, India, South East Asia and Europe, providing a secure and flexible foundation on which the company can build enhanced internal collaboration capabilities to improve its overall customer service.
IBA Health, headquartered in Australia, delivers health-care-related IT solutions to connect providers, payers, patients and communities around the globe. With its business continuing to expand, the company wanted to enhance its overall communications capabilities to enhance internal collaboration, particularly in the application-development process.
Specifically, IBA Health was looking to consolidate its global communications with a single managed-service provider with the global reach, network diversity and flexibility, managed service capabilities, experience, and expertise to support the company's current communication needs, as well as provide a firm foundation for its future growth.
"Verizon Business ticked all the boxes in terms of network capabilities and also was able to demonstrate a solid understanding of our business challenges and an ability to deliver solutions based on our objectives," said Martin Wilkinson, CIO of IBA Health. "As a company, we have exacting standards and service needs - and Verizon Business was able to answer these, backing its solutions with strong service-level agreements."
With Verizon Private IP in place, IBA Health plans to deploy unified communications solutions, starting with IP telephony, but with the eventual aim of enabling "follow-me," presence-based IP-communications to enhance the timeliness and effectiveness of employee collaboration. IP-enabled audio and video conferencing will also be deployed in all the company's offices, enabling employees to collaborate around the globe. The company hopes that this will dramatically improve the delivery of its operations. For example, its application developers -- based in Bangalore, Chennai and the United Kingdom -- will be able to work together in a secure virtual production environment.
The company will centralize its human resources, finance and customer-resource management applications, with Verizon Private IP providing a resilient, reliable and secure global network over which these applications can be delivered to IBA Health's global employees.
Ron Gauci, area vice president, Australia and New Zealand, Verizon Business, said: "Health care customers - from providers to patients - have some of the most exacting demands in the world in terms of information availability and security, and increasingly, success in this space is enhanced by technology. Verizon Private IP has a proven pedigree of providing a reliable, secure and high-speed foundation on which multinational companies can build their business, backed with global service and support. It is this combination of capabilities that makes a real difference to our customers such as IBA Health."
IBA's Wilkinson concluded: "Our overall objective was to help us to do business better. With Verizon Business' help, we are not only developing resources to support effective teamwork around the globe, but also achieving efficiencies of up to 25 percent in our overall IT budget. Most importantly, however, we have found a long-term partner to support our ongoing global growth."
About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a global leader in communications and IT solutions. We combine professional expertise with the world's most connected IP network to deliver award-winning communications, IT, information security and network solutions. We securely connect today's extended enterprises of widespread and mobile customers, partners, suppliers and employees - enabling them to increase productivity and efficiency and help preserve the environment. Many of the world's largest businesses and governments - including 96 percent of the Fortune 1000 and thousands of government agencies and educational institutions - rely on our professional and managed services and network technologies to accelerate their business. Find out more at www.verizonbusiness.com
About IBA Health
IBA Health Group Limited (ASX-IBA) is the largest health information technology company listed on the Australian Securities Exchange, and trades globally under the name 'iSOFT".
IBA builds software applications for healthcare. We work with healthcare professionals to design and build solutions that answer all of the difficult questions posed by today's care delivery challenges. Our solutions act as a catalyst for change, supporting the free exchange of critical information across diverse care settings and participant organisations. We are the leader in the provision of advanced application solutions in modern healthcare economies around the world
Today, over 13,000 provider organisations in 37 countries across five continents use IBA's solutions to manage patient information and drive improvements in their core processes. The group's sustainable development is delivered through careful planning, in-depth analysis of our market and anticipation of evolving requirements. Our business is driven by the collective talent, experience and commitment of more than 4,200 specialists around the globe, including over 2,300 technology and development professionals.
A global network of IBA subsidiaries, supported by an extensive partner network, provides substantial experience of national healthcare markets. As a result we offer our customers comprehensive knowledge of local market requirements, in terms of culture, language, working practice, healthcare regulation and organisational structure.
For more information on IBA Health, please visit the company's website at www.ibahealth.com