Uptime Institute Recognizes Verizon Data Centers for Outstanding Record of Maintaining Service

NEW YORK - Verizon tops the list of 17 companies honored by the Uptime Institute's Site Uptime Network with its 2007 Continuous Availability Award. The award recognizes companies with data centers that have not had a facilities-related outage for at least one year.

The institute recognized 31 such data centers throughout North America. Verizon has eight centers on the list, more than any other company.  In addition, Verizon's Burlington, Mass., center was one of only two centers honored for not having had a facility outage in 11 years, the longest period in the institute's history.

A facilities-related outage is a power-related or electrical outage at a data center.

"In a business where an hour of downtime can result in millions of dollars of lost revenue, it is critical that customers are confident that the networks they depend on are continuously up and running," said Lee A. Brathwaite, vice president of Real Estate for Verizon Services Corp., a centralized operations business unit that manages real-estate services, supply-chain services and financial operations for all Verizon companies.

Salvatore Cefalu, vice president for Verizon Information Processing Services, said, "These awards demonstrate that Verizon continues to be an industry leader in data-center operations. And, even with this success, we will continue to take steps to ensure that the reliability of our operations continues to be at the forefront of our industry."

Overall, Verizon data-center operations have a five-year availability average of 99.9992 percent. 

The Uptime Institute issued the awards recently at its Site Uptime Network fall 2007 conference in Scottsdale, Ariz. 

Ken Brill, executive director of the Uptime Institute, said, "Uninterrupted uptime requires attention to literally thousands of details. This requires a strong focus on things like lurking vulnerabilities and benchmarking. They are our best teachers because they remind us that uptime is the result of very diligent hard work that is largely invisible - until failure occurs.

"Verizon's uptime success over extended periods shows the tremendous benefits of bringing together industry leaders to share their hard-learned knowledge and the resulting best practices to create a unique collaborative learning environment," said Brill.

In addition to the Burlington data center, the institute recognized the following Verizon centers for their continuous availability for periods ranging from one to nine years:

  • Fort Wayne, Ind., nine years.

  • Silver Spring, Md., seven years.

  • Andover, Mass., and Freehold, N.J., four years.

  • Tampa, Fla., two years.

  • Blue Hill, N.Y., and Sacramento, Calif., one year.

About Verizon
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a leader in delivering broadband and other wireline and wireless communication innovations to mass market, business, government and wholesale customers.  Verizon Wireless operates America's most reliable wireless network, serving 63.7 million customers nationwide.  Verizon's Wireline operations include Verizon Business, which delivers innovative and seamless business solutions to customers around the world, and Verizon Telecom, which brings customers the benefits of converged communications, information and entertainment services over the nation's most advanced fiber-optic network.  A Dow 30 company, Verizon has a diverse workforce of nearly 238,000 and last year generated consolidated operating revenues of more than $88 billion.  For more information, visit www.verizon.com.

About The Uptime Institute
Since 1993, the Uptime Institute, Inc. (Institute) has been a respected provider of educational and consulting services for Facilities and Information Technology organizations interested in maximizing data center uptime. The Institute has pioneered numerous industry innovations, such as the Tier Classifications for data center availability, which serve as industry standards today.

At the center of the Institute's offering, the 100 global members of the Site Uptime Network® represent mostly Fortune 100 sized companies for whom site infrastructure availability is a serious concern. They collectively and interactively learn from one another as well as from Institute-facilitated conferences, site tours, benchmarking, best practices, and abnormal incident collection and analysis. For the industry as a whole, the Institute publishes white papers, offers a Seminar Series, Symposium and data center design Charrette on critical uptime-related topics. The Institute also conducts sponsored research and product certifications for industry manufacturers. For users, the Institute certifies data center Tier level and site resiliency.