Verizon Business Helps Customers Harness the Power of Their IP Connections

BASKING RIDGE, N.J. - With corporate Internet protocol (IP) networks increasingly the norm, there has never been a better time for companies to tap the power of IP to increase productivity and capture market share.

IP enables businesses and government agencies to converge voice and data into a streamlined network environment, delivering both cost benefits and capabilities that can help companies transform their business operations.

Verizon Business, owner and operator of the world's most connected Internet network and a pioneer shaping the commercial Internet, offers the following tips to help enterprises make the most of their public and private IP connections to conduct better business:

  • Make Telework Seamless - Establishing secure connections between an IP network, a VPN (virtual private network) and a public IP network can be a great strategy to extend the reach of an organization's private IP network to employees on the move.  By using an IP VPN, employees can turn work from something that's done in a given physical location into an activity that can happen anywhere, using the Internet to securely connect anytime to an organization's corporate resources.

  • Create a Culture of Collaboration - Make every IP endpoint matter by providing workers with advanced collaboration tools, including Web conferencing and high-definition video conferencing, to enhance productivity, trim travel budgets and reduce a company's carbon footprint. One global company, Tandberg, a leading provider of telepresence, high-definition video conferencing and mobile video products, uses Verizon Private IP to support the company's rich culture of "natural collaboration" connecting 1,300 employees in 85 locations across 42 countries.  Video-enabled Internet connections keep Tandberg employees connected from their home offices.  To hear how Tandberg is putting Verizon IP to work for better collaboration, visit: http://www.podtech.net/home/5362/tandberg-deploys-verizon-private-ip-to-power-global-collaboration

  • Become an E-Tailer, Even if You're Not a Traditional Retailer - In today's global economy, businesses can open an electronic storefront as an additional sales channels that is always open for their customers.  Internet e-tailing can help companies be more responsive to their customers - both for when and how they want to conduct business. This strategy often contributes directly to an organization's bottom line as well - both in revenue gains and cost efficiencies.  For example, InterContinental Hotels Group (IHG), the world's largest hotel group by number of rooms, reported that for the first half of 2008 its rooms revenue booked through IHG's reservation channels, including www.ihg.com, was up 14 percent and represented 47 percent of total rooms revenue globally.  In addition to hosting IHG's online channels and its global Central Reservations Operations applications, Verizon Business helps to keep many hotels in IHG's portfolio of well-recognized and respected hotel brands - including InterContinental® Hotels & Resorts, Crowne Plaza® Hotels & Resorts, Holiday Inn® Hotels and Resorts, Holiday Inn Express®, Staybridge Suites®, Candlewood Suites® and Hotel Indigo® - connected with IHG's corporate offices through use of a corporate network based on Verizon Private IP.

  • Consider Home-Based Customer Service - Businesses are increasingly seeing clear benefits from allowing customer contact agents to work beyond the four walls of a designated contact center.  To effectively implement this new model, organizations are making the most of their VoIP infrastructure to create virtual contact center communications platforms. Customer contact agents can conduct business from any location, requiring only a PC, a high-speed Internet connection and a phone.  As a result, companies have new opportunities to reduce facilities costs while also creating a dispersed workforce that can be easily and quickly adjusted, as needed, to respond to business events.  A flexible VoIP platform also provides business continuity benefits, as well as a healthy work/life balance to attract high-quality professionals - wherever they may be physically located.

  • Turn Social Networking into Professional Networking 2.0. - Social networking, blogging, video file sharing, webinars and wikis are trends that have seen explosive growth in recent years.  By using an open Intranet, organizations can use these media internally to improve collaboration and generate innovative ideas.  Avoid endless meetings and tap into "on-demand" ideas that can be further developed by employees at all levels across an organization.

  • Don't Let Distance Be a Barrier to Training - Capitalize on a growing trend among universities to extend their halls of learning to students beyond the campus, by using distance learning to train employees on new corporate initiatives.  Video and Web conferencing - applications that rely on public and private IP networks for transport - enable an organization to efficiently reach employees across the globe and speed up the time it takes to reach the market. To learn how Siemens Medical Solutions is using conferencing technologies, visit: www.verizonbusiness.com/us/resources/conferencing/siemens.pdf

  • Secure Your Data - In today's EoIP, or Everything over IP world, security is key for every business. It's about more than securing your network-whether it's public or private IP-it's about securing your data no matter where it flows. Consider using a security expert such as Verizon Business, a leading global provider of managed security services, to help you. With extensive knowledge and expertise in threat and vulnerability management; identity management; security and compliance programs and security strategy and consultation, Verizon Business can help safeguard your business from breaches, viruses, worms and other Internet threats. Learn more about Verizon Business' findings regarding corporate data breaches through its landmark, four-year study analyzing more than 500 breaches including three of the five largest corporate breaches ever reported, by visiting www.verizonbusiness.com/resources/security/databreachreport.pdf.

  • Back It Up To Stay Two Steps Ahead - In the event of a natural disaster, fire or other unforeseen business disruption, the Internet can serve as a critical business continuity solution.  Private IP and public IP network services, bridged by secure gateway services, deliver critical resiliency and diverse infrastructure and routing, along with services that provide data replication and mirroring.

"Verizon Business' IP networks deliver the backbone for your business," said Nancy Gofus, chief marketing officer and senior vice president, Verizon Business.  "As a pioneer in introducing commercial Internet services 20 years ago, we continue to innovate to bring the power of the Internet and the IP services it spawned to create new competitive advantages for our large business and government customers worldwide."

About Verizon Business
Verizon Business, a unit of Verizon Communications (NYSE: VZ), operates the world's most connected public IP network and uses its industry-leading global-network capabilities to offer large-business and government customers an unmatched combination of security, reliability and speed.  The company integrates advanced IP communications and information technology (IT) products and services to deliver leading enterprise solutions including managed services, security, mobility, collaboration and professional services.  These solutions power innovation and enable the company's customers to do business better. For more information, visit www.verizonbusiness.com.